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The Conflict Resolution Toolbox
Learn to effectively resolve conflict the way that works best for you When it comes to real-world conflict resolution, one size does not fit all. In the professional world especially, it’s critical for individuals to be prepared for a variety of situations and to know what tools and techniques can be used to settle disputes and disagreements in a way that is respectful of both party’s needs. The Conflict Resolution Toolbox shows mediators, negotiators, managers, and professionals at all levels how to simply and effectively assess conflict situations and choose the right tools to resolve the issue in a meaningful way. Understand the why behind the conflict and how it can be resolved Recog...
The Conflict Resolution Toolbox
In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present...
Construction Dispute Resolution Handbook
"This best practices manual will show you how to use alternative dispute resolution to handle construction disputes. Construction mediation experts Silver and Furlong explain strategies for minimizing conflict before, during and after a project. You'll achieve solutions faster, save significant amounts of money, and maintain business relationships for future projects."--Pub. desc.
BrainFishing
BrainFishing is the “missing link”, the hands-on, practical guide for professionals looking to forge better agreements and build stronger relationships in difficult and challenging situations. It is the one, slim book that will complete your professional bookshelf. Designed for anyone who manages, sells, coaches, negotiates, resolves conflict or needs to influence other people, BrainFishing will help you understand and apply questioning skills in new, effective, and creative ways. Filled with examples, stories and exercises to help you put the skills and tools to work immediately, BrainFishing will help change your relationships from the ground up. And there’s the neuroscience behind it all, too!
Conflict Management and Dispute Resolution Systems in Canadian Nonunionized Organizations
Using a survey of 11 organizations, examines conflict management and dispute resolution systems in nonunionized worplaces. Describes the various procedures such as open-door policy, senior management review, peer review process, the ombudsperson model, and evaluates their effectiveness.
The Sports Playbook
Why do so many sports teams have losing records, year after year? Why do others win big, but only every 20 or 30 years? And why is it that so few teams enjoy sustained, continual success? This book gives the answer. Providing a blueprint or "playbook" for success in sports at every level, it lays out a clear step-by-step plan for building a team culture that will lead to winning consistently. With each step, the book introduces real-world tools that can be easily implemented by every sports organization and coach to achieve success, including team charters, individual athlete plans, player accountability systems, and team communication strategies. It offers expert advice and practical guidan...
Patriot Hearts
When John Furlong and his family emigrated from Ireland in 1974, the customs officer greeted them with "Welcome to Canada. Make us better," an imperative that has defined Furlong's life ever since. A passionate athlete with a track record of community service, he was roped into acting as spokesperson for Vancouver's incipient Olympic bid movement back in 1996, and then spent the next fourteen years living and breathing the Olympics. Furlong and his organizing team, including some 25,000 volunteers, orchestrated a remarkable Winter Games. Patriot Hearts is the story of how they did it.
Strategic Negotiation: Building Organizational Excellence
Empowering organizations to thrive, this book provides a clear diagnostic framework with specific approaches and processes that leaders can use to build a negotiation function that will succeed each and every time. Negotiation is a required skill and a core competency, but most organizations focus exclusively on individual negotiation skills and abilities and pay little attention to the internal culture and environment that shapes and guides these individuals. This book takes a dramatically different approach to building success in each and every negotiation, producing results that align with organizational strategy at all levels. Professionals in sales, procurement and supply chain, human resources, change management, mergers and acquisitions, contracts, start-ups, construction partnering, and training consultants and students of business and law will value a text that understands how to build negotiation skills and capability across the organization by aligning individual skills with an evidence-based approach that actually works.
Juniper
The daughter of a king in Cornwall, Juniper enjoys the luxurious life of a medieval princess. But when presented with the opportunity to learn the magic of nature and its healing powers, Juniper opts for the tough route and becomes an apprentice to nature's wisdom. Upon completion of her training and returning home, she discovers her power-mad aunt, Meroot, using black magic to usurp the throne. With the kingdom in peril, the young healer must use her untested powers to stop her mad aunt before the kingdom is destroyed! A prequel to Monica Furlong's Wise Child, this enthralling fantasy is a highly reviewed reader favorite. Juniper has been placed near the top of nearly 100 Goodreads.com "Best of" lists, including Best YA Fiction, Best Fantasy Books, and YA Books with Strong Female Characters. Find out why this is such a beloved book!
Beyond Neutrality
In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution. What’s wrong with conflict resolution? Why aren’t more individuals and organizations using conflict resolution when they have a problem? Why doesn’t the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not? Offering a committed practitioner’s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.
