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Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering.For quality management professionals and trainers.
In The Story of N, Hugh S. Gorman analyzes the notion of sustainability from a fresh perspective—the integration of human activities with the biogeochemical cycling of nitrogen—and provides a supportive alternative to studying sustainability through the lens of climate change and the cycling of carbon. It is the first book to examine the social processes by which industrial societies learned to bypass a fundamental ecological limit and, later, began addressing the resulting concerns by establishing limits of their own The book is organized into three parts. Part I, “The Knowledge of Nature,” explores the emergence of the nitrogen cycle before humans arrived on the scene and the chang...
Modular products are products that fulfill various overall functions through the combination of distinct building blocks or modules, in the sense that the overall function performed by the product can be divided into sub-functions that can be implemented by different modules or components. An important aspect of modular products is the creation of a basic core unit to which different components (modules) can be fitted, thus enabling a variety of versions of the same module to be produced. The core should have sufficient capacity to cope with all expected variations in performance and usage. Components used in a modular product must have features that enable them to be coupled together to for...
Total Quality Management (TQM) epitomizes a pinnacle business excellence program, strategically deployed to elevate an organization’s performance amidst the ever-evolving business landscape. A profound comprehension of TQM principles and practices becomes indispensable for organizations aspiring to enhance their operational efficacy. Within the pages of this book, paramount focus is accorded not solely to TQM principles and organizational culture, but also to pragmatic insights garnered from diverse wind companies. Research findings are adeptly employed to demonstrate how the cultivation of a TQM culture has positively augmented the performance of the wind industry, highlighting the pivotal role of human resources in driving this transformation. Moreover, it elucidates how such implications can be extrapolated to other sectors, particularly within the burgeoning renewable energy domain in India.
TOPICS IN THE BOOK Effects of Selected Lean Management Practices on Financial Performance of Private Hospitals in Mombasa County, Kenya Role of Third-Party Logistics Services on Supply Chain Performance in Distribution Sector in Kenya: A Case of Bollore Transport & Logistics Kenya Limited Public Procurement Compliance Behavior and Its Effect on Quality Service Delivery: A Case Study of the Electricity Company of Ghana (ECG) The Effect of Procurement Compliance Behavior on Quality of Service Delivery: A Case Study of the Electricity Company of Ghana (ECG) Influence of Collaborative Planning on Performance of Pharmaceutical Firms in Kenya
This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performa...
The modern field of software metrics emerged from the computer modeling and "statistical thinking" services of the 1980s. As the field evolved, metrics programs were integrated with project management, and metrics grew to be a major tool in the managerial decision-making process of software companies. Now practitioners in the software industry have
Six Sigma for Business Excellence: Approach, Tools, and Applications, based on the author's first-hand experience in quality engineering, provides a comprehensive coverage of the Six Sigma methodology. This book provides the complete study material for students taking the certified Six Sigma Black Belt and Green Belt examinations conducted internationally by the American Society for Quality (ASQ). At the same time, it adequately fills the need of management professionals with numerous application examples and case studies providing an insight into the practical aspect of implementing Six Sigma tools. The book begins with providing an overview of the evolution of Six Sigma, explains the basic...