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Quality Health Care
Written by an internationally-recognized expert in the field of quality management, this book will serve as your guide for planning and implementing a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. You'll also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on your progress toward quality measurement. Finally, this book shows you how to analyze your data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.
Armwrestling the Dead
Oriel is a planet with a roof, a crusted atmospheric ceiling that falls in chunks like oversized snow. The snow is alive, the Ologists joke. It mimics life, but only out of the corner of your eye...or behind your back. Oriel is a far-flung world whose raw potential is contested. A deliberately crashed spaceship throws the planet's atmosphere into turmoil, kick-starting an evolutionary process that accelerates out of control. There is indigenous life on Oriel but in a form unrecognised by man. Soon this, along with man himself, is transmuted into a pastiche of 21st Century Earth, people and buildings grown from the land itself in a matter of days, flourishing briefly before falling into conflict and decay. A few surviving humans struggle to make sense of the new world, whilst others are drawn to Oriel in a hopeless search for answers, redemption, and even lost love.
Strange Tales from Ohio
Ohio history can get pretty strange! Meet Ashtabula's famed Headless Chicken, who lived without his noggin for 38 days. Was Ohio really bombed by the Japanese in WWII? Introducing the inventor of disposable diapers . . . For anyone who enjoys history with a twist, here are 75 tales of the Buckeye State's most unusual people, places, and events.
Assembly
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U.S. Tax Cases
1935-42 decisions originally reported currently in the Standard federal tax service, and 1941-42 also in the Federal estate and gift tax service, and 19 - in the Federal excise tax reports.
The Antibodies
From diagnostic tools to therapy against cancer, infections and autoimmune diseases, antibodies serve many purposes, yet our knowledge of them is still incomplete. The Antibodies: Volume 7 continues with a comprehensive review of topics of contemporary interest including major breakthroughs such as the advent of monoclonal antibodies and the develo
Research Grants
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Index of patents
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