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1.1 INTRODUCTION: Hospitals render personalized care and treatment to individual patients as well as meet the health care needs of the patients and their relatives. The work of the hospital cannot be standardized or mechanized. The work schedule cannot be easily anticipated or planned. There can always be an emergency that cannot be deferred. Hence, both functional and moral responsibility, of the hospital towards society is inevitable. Work in hospital requires co-ordination and a very high degree of division of labour that is highly specialized and divided among a wide variety of professionals, semi-professionals and non-professionals requiring diverse skills and talents. Each is interdependent upon the other that requires excellent co-ordination and team effort. There are multiple lines of authority where the physician and the administration coincide. Ninety per cent of the work, which the medical administrators carry out in administration, does not require medical knowledge.
A team of world-leading policy experts and clinicians analyse the changing role of the hospital across Europe.
This book discusses the factors that contribute to the success of hospitals from a theoretical, practical and operational perspective to allow hospital managers both clinical and non-clinical at all levels to achieve success via a turnaround process where necessary. A robust performance management framework is detailed to make this success sustainable. Case studies where appropriate support the relevant chapters. Chapters can be read sequentially or as a stand-alone chapter. Hospital Transformation: From Failure to Success and Beyond enables readers to develop their hospital management skills. Issues of patient care, resource allocation, staff management, leadership, risk management, infection control, and financial sustainability are all covered. This book is relevant to hospital administrators, clinicians involved in hospital management, independent consultants, and healthcare providers responsible for day to day operations of healthcare facilities.
Hospitality in hospitals today is the need of the hour, however it is the most neglected aspect in hospitals in India. This book provides structured and detailed exposition on hospital and health care administration emphasizing on optimum utilization of resources and cost-effective health care services ensuring quality of care. The practical experience in the health sector has been put into paper in the form of this book with the purpose: • To improve the delivery of health services by improving administration through education, system flowcharts, record maintaining. • To gain specific understanding of the nature and orientation of employee in the health care industry, their attitude, mo...
This revised and updated edition continues to discuss in detail the methods and measures of planning, organizing, staffing, directing and controlling a hospital and its administration. The new edition highlights the usage of scientific techniques to improve the overall services of the hospital, its management, and hence, the patients. Three appendices namely—Is Section 304A of the Indian Penal Code applicable to Doctors?, Is it Essential to take the Consent of the Patient before Surgery? and Guidelines to Consumer Forums in case of Medical Negligence or Deficiency in Service—are given in the book. Primarily intended for the students pursuing Masters in Hospital Administration (MHA), dipl...
Includes registration law and regulations.
This book is a compilation of work by experts from the different domains of the healthcare industry, ranging from hospital planning to quality management, clinical services to disaster management.Healthcare organizations, being diverse, sensitive, and intricate, warrant thorough and flawless planning. The structure should be not only operationally efficient but also safe for its occupants and visitors. It starts with a brief introduction of the healthcare sector at different levels. It also attempts to justify how the changing healthcare landscape paved the way for establishing a contemporary and ever-evolving specialty of Hospital planning and designing, which is dynamic and frequently requ...
Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book se...