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Managing Interpersonal Conflict
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
Interpersonal Conflict Resolution
Types and sources of conflict; Methods of conflict resolution and problem solving; The language of conflict and problem solving; Personal styles of conflict resolution; Attitudes and problem solving; Organizing for conlict or cooperation; Early stages of integrative decision making; Later stages of integrative decision making; Changing conflict resolution skills and behavior.
Complex Interpersonal Conflict Behaviour
This book is about reactions to interpersonal conflict such as avoiding, negotiating, and fighting. It breaks away from the prevailing assumption that conflict behaviours are mutually isolated reactions having mutually isolated effects. Instead, reactions are viewed as components of complex conflict behaviour that influence each other's impact on the substantive and relational outcomes. The simultaneous and sequential occurrence of, for example, problem solving and fighting should therefore be studied together and not separately. The author presents a ladder of stepwise increases in theoretical quality, and designs the sequence of chapters in such a way that the theoretical value increases s...
Managing Interpersonal Conflict
Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.
Looseleaf for Interpersonal Conflict
Interpersonal Conflict explains the key dynamics of personal conflicts that we all face. Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--whether at home or on the job. Its combination of up-to-date research and examples gives students a theoretical and practical foundation in conflict management. Instructors and students can now access their course content through the Connect digital learning platform by purchasing either standalone Connect access or a bundle of prin...
Interpersonal Conflict
An introduction to the theory and practice of conflict management. This text first describes the components and dynamics of interpersonal conflict then the various strategies for negotiation, bargaining and resolution.
Communicating Interpersonal Conflict in Close Relationships
Communicating Interpersonal Conflict in Close Relationships: Contexts, Challenges, and Opportunities provides a state-of-the-art review of research on conflict in close personal relationships. This volume brings together both seasoned and new voices in communication research to address the challenges in evaluating conflict. Contributors review the current state of research on themes related to power, serial arguments, interpersonal and family dynamics, physiological processes, and mechanisms of forgiveness by presenting theoretical reviews, original unpublished data-driven research, and discussions about the methodological challenges and opportunities in studying interpersonal conflict. An essential resource for graduate students and faculty interested in interpersonal conflict in close relationships between romantic partners, families, or friends, this volume is intended for advanced coursework and individual study in communication, social psychology, and close relationship scholarship.
Competence in Interpersonal Conflict
This text demonstrates the uses of competent communication in interpersonal conflict using current research to show effective and appropriate interpersonal management. The first two chapters lay out a conceptual foundation for understanding interpersonal conflict. It then describes the nature of conflict messages, how different people define and react to conflict and the consequences, both positive and negative, of conflict interactions. Chapters 7-10 explore conflict in four settings. The text concludes with a look at the conflicts students may face in their lives and the need to adopt an ethical stance in managing conflict.
Competence in Interpersonal Conflict
Extensively updated with expanded and newly added chapters, the second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. Although no checklist of communication behaviors can guarantee success, the authors offer constructive guidelines that provide a basis for grappling with future conflicts in five unique settings: intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical. Conflict between people is a natural feature of the human condition; when people interact and form relationships, conflicts inevitably emerge. How individuals manage conflict, and how they perceive both the opportunities and challenges it provides, will define their interpersonal relationships in more ways than any other kind of interaction behavior. Collaboration and adaptation are the hallmarks of a competent communicator, therefore how partners communicate during conflict can be more important than the frequency of their disagreements.
