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Interpersonal Conflict
An introduction to the theory and practice of conflict management. This text first describes the components and dynamics of interpersonal conflict then the various strategies for negotiation, bargaining and resolution.
Innovation
Nothing is more important to business success than innovation . . . And here’s what you can do about it on Monday morning with the definitive how-to book from the world’s leading authority on innovation When it comes to innovation, Curt Carlson and Bill Wilmot of SRI International know what they are talking about—literally. SRI has pioneered innovations that day in and day out are part of the fabric of your life, such as: • The computer mouse and the personal computer interface you use at home and work • The high-definition television in your living room • The unusual numbers at the bottom of your checks that enable your bank to maintain your account balance correctly • The spe...
Dyadic Communication
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Relational Communication
Initially designed to be a new edition of Wilmot's well-respected DYADIC COMMUNICATION (1987), this entirely new, highly original work is aimed at second-level courses in interpersonal communication. Written by one of the discipline's top scholars, it features Wilmot's own cutting edge research and insights, as well as a very thorough and up-to-date literature review of other top scholarship in the field and from other relevant disciplines (i.e. psychology).
Power and Innocence: A Search for the Sources of Violence
Stressing the positive, creative aspects of power and innocence, Rollo May offers a way of thinking about the problems of contemporary society. Rollo May defines power as the ability to cause or prevent change; innocence, on the other hand, is the conscious divesting of one's power to make it seem a virtuea form of powerlessness that Dr. May sees as particularly American in nature. From these basic concepts he suggests a new ethic that sees power as the basis for both human goodness and evil. Dr. May discusses five levels of power's potential in each of us: the infant's power to be; self-affirmation, the ability to survive with self-esteem; self-assertion, which develops when self-affirmation is blocked; aggression, a reaction to thwarted assertion; and, finally, violence, when reason and persuasion are ineffective.
Strategic Interpersonal Communication
This book discusses how people go about achieving their social goals through human symbolic interaction. The editors' collective presumption is that there are more or less typical ways that people attempt to obtain desired outcomes -- be they persuasive, informative, conflictive, or the like -- through communication. Representing a first summary of research done by scholars, primarily in the communication discipline, this volume seeks to identify and understand how it is that people achieve what they want through social interaction. Under the very broad label of strategies, this research has sought to: * identify critical social goals such as gaining compliance, generating affinity, resolvin...
Looseleaf for Interpersonal Conflict
Interpersonal Conflict explains the key dynamics of personal conflicts that we all face. Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--whether at home or on the job. Its combination of up-to-date research and examples gives students a theoretical and practical foundation in conflict management. Instructors and students can now access their course content through the Connect digital learning platform by purchasing either standalone Connect access or a bundle of prin...
