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Making Work Visible
An overview of Xerox's social science tradition, with detailed case studies that show how client engagement was conducted over time.
The Political Lives of Information
How the definition, production, and leveraging of information are shaped by caste, class, and gender, and the implications for development. Information, says Janaki Srinivasan, has fundamentally reshaped development discourse and practice. In this study, she examines the history of the idea of “information” and its political implications for poverty alleviation. She presents three cases in India—the circulation of price information in a fish market in Kerala, government information in information kiosks operated by a nonprofit in Puducherry, and a political campaign demanding a right to information in Rajasthan—to explore three uses of information to support goals of social change. C...
Human-Computer Interaction -- INTERACT 2013
The four-volume set LNCS 8117-8120 constitutes the refereed proceedings of the 14th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2013, held in Cape Town, South Africa, in September 2013. The fourth volume includes 38 regular papers organized in topical sections on supporting physical activity, supporting shred activities, sustainability, tabletop computing, text comprehensibility, tracking eyes and head, usability evaluation and technology acceptance, user preferences and behaviour, user requirements capture and analysis, UX in work / educational context, voice / sound-based computing, 31 interactive posters, 2 industrial papers, 4 panels, 1 contribution on special interest groups, 1 tutorial, and 9 workshop papers.
From CSCW to Web 2.0: European Developments in Collaborative Design
Many challenges were identified in CSCW some thirty years ago, and some of these remain problematic today. However they are being progressively transformed and this edited volume contains contributions that demonstrate how these new challenges are being dealt with in a variety of ways, reflecting the balance of rigour and creativity that has always characterised the field. Originally presented at COOP ’08 which took place in Carry-le-Rouet, France in 2008, the contributions to this volume have been substantially extended and revised. New technologies, new domains and new methods are described for supporting design and evaluation. Taking a progressive and critical stance, the authors cover a variety of themes including inter-organisational working, non task-based environments, creativity, and the development of Web 2.0 (and even Web 3.0) applications, including new cooperative mechanisms and new classification possibilities.
Responsibility and Dependable Systems
This book brings together for the first time two important features of a computer system that must be embedded in an organisational context. First comes responsibility, in other words, whether the computer system properly supports the organisational responsibilities that people are allocated. Second, the book examines dependability, which means whether the system supports those responsibilities in a trustworthy fashion. Aimed at researchers and doctoral students, the work pays particular attention to looking at what happens when things go wrong.
Advances in Information Retrieval
This book constitutes the refereed proceedings of the 29th annual European Conference on Information Retrieval Research, ECIR 2007, held in Rome, Italy in April 2007. The papers are organized in topical sections on theory and design, efficiency, peer-to-peer networks, result merging, queries, relevance feedback, evaluation, classification and clustering, filtering, topic identification, expert finding, XML IR, Web IR, and multimedia IR.
Intelligent Information Processing V
This volume comprises the 6th IFIP International Conference on Intelligent Infor- tion Processing. As the world proceeds quickly into the Information Age, it encounters both successes and challenges, and it is well recognized nowadays that intelligent information processing provides the key to the Information Age and to mastering many of these challenges. Intelligent information processing supports the most - vanced productive tools that are said to be able to change human life and the world itself. However, the path is never a straight one and every new technology brings with it a spate of new research problems to be tackled by researchers; as a result we are not running out of topics; rath...
Human-Computer Interaction – INTERACT 2005
We will be, sooner or later, not only handling personal computers but also mul- purpose cellular phones, complex personal digital assistants, devices that will be context-aware, and even wearable computers stitched to our clothes...we would like these personal systems to become transparent to the tasks they will be performing. In fact the best interface is an invisible one, one giving the user natural and fast access to the application he (or she) intends to be executed. The working group that organized this conference (the last of a long row!) tried to combine a powerful scientific program (with drastic refereeing) with an entertaining cultural program, so as to make your stay in Rome the m...
ECSCW 2007
The emergence and widespread use of personal computers and network technologies have seen the development of interest in the use of computers to support cooperative work. This volume presents the proceedings of the tenth European conference on Computer Supported Cooperative Work (CSCW). This is a multidisciplinary area that embraces the development of new technologies grounded in actual cooperative practices. These proceedings contain a collection of papers addressing novel interaction technologies for CSCW systems, new models and architectures for groupware systems, studies of communication and coordination among mobile actors, studies of cooperative work in complex settings, studies of groupware systems in actual use in real-world settings, and theories and techniques to support the development of cooperative applications. The papers present emerging technologies alongside new methods and approaches to the development of this important class of applications.
Ethnomethodology at Work
Bringing together one of the most important bodies of research into people's working practices, this volume outlines the specific character of the ethnomethodological approach to work, providing an introduction to the key conceptual resources ethnomethodology has drawn upon in its studies, and a set of substantive chapters that examine how people work from a foundational perspective. With contributions from leading experts in the field, including Graham Button, John Hughes and Wes Sharrock, Ethnomethodology at Work explores the contribution that ethnomethodological studies continue to make to our understanding of the ways in which people actually accomplish work from day to day. As such, it will appeal not only to those working in the areas of ethnomethodology and conversation analysis, but also to those with interests in the sociology of work and organisations.
