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Firm Competitive Advantage Through Relationship Management
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
The Palace Complex
An exploration of the history and significance of the Palace of Culture and Science in Warsaw, Poland. The Palace of Culture and Science is a massive Stalinist skyscraper that was “gifted” to Warsaw by the Soviet Union in 1955. Framing the Palace’s visual, symbolic, and functional prominence in the everyday life of the Polish capital as a sort of obsession, locals joke that their city suffers from a “Palace of Culture complex.” Despite attempts to privatize it, the Palace remains municipally owned, and continues to play host to a variety of public institutions and services. The Parade Square, which surrounds the building, has resisted attempts to convert it into a money-making comm...
The Crimean Khanate and Poland-Lithuania
Drawing on rich source material in several languages and three scripts (Arabic, Cyrillic, and Latin), this book presents a broad picture of international relations in early modern Eastern Europe, at the crossing point of Genghisid, Islamic, Orthodox, and Latin traditions.
The Futurological Congress
The Franz Kafka Prize-winning author invites you to a doped-up dystopia. “Nobody can really know the future. But few could imagine it better than Lem.” —The Paris Review Bringing his twin gifts of scientific speculation and scathing satire to bear on that hapless planet, Earth, Polish author Stanislaw Lem sends his unlucky cosmonaut, Ijon Tichy, to the Eighth Futurological Congress in Costa Rica to discuss the overpopulation problem. Caught up in local revolution, Tichy is shot and so critically wounded that he is flashfrozen to await a cure. But when he awakens in 2039, he is faced with a future unlike any that the Congress could have ever imagined. Translated by Michael Kandel. “A vision of Earth’s future where the authorities dose the population with ‘psychemicals’ to make life in a desperately over-populated world worth living.” —The Boston Globe “Lem’s view of the overcrowded future is original and disturbing. A pessimistic, mordantly funny book.” —Kirkus Reviews “Lem writes with a humor underlined by his commentary on the way the world is.” —SF Site
Tales From The Planet Earth
A novel with nineteen authors. In this collaborative novel of international science fiction, Frederik Pohl and Elizabeth Anne Hull have compiled nineteen facets of a single dilemma, the fantastic situation of human beings and aliens coexisting in one body. Each story's plot is organized around this single theme, but the voices that color each telling come from all corners of the world.
The Cossacks and Religion in Early Modern Ukraine
The Ukrainian Cossacks, often compared in historical literature to the pirates of the Mediterranean and the frontiersmen of the American West, constituted one of the largest Cossack hosts in the European steppe borderland. They became famous as ferocious warriors, their fighting skills developed in their religious wars against the Tartars, Turks, Poles, and Russians. By and large the Cossacks were Orthodox Christians, and quite early in their history they adopted a religious ideology in their struggle against those of other faiths. Their acceptance of the Muscovite protectorate in 1654 was also influenced by their religious ideas. In this pioneering study, Serhii Plokhy examines the confessionalization of religious life in the early modern period, and shows how Cossack involvment in the religious struggle between Eastern Orthodoxy and Roman Catholicisim helped shape not only Ukrainian but also Russian and Polish cultural identities.
Handbook of Polish, Czech, and Slovak Holocaust Fiction
The Handbook of Polish, Czech, and Slovak Holocaust Fiction aims to increase the visibility and show the versatility of works from East-Central European countries. It is the first encyclopedic work to bridge the gap between the literary production of countries that are considered to be main sites of the Holocaust and their recognition in international academic and public discourse. It contains over 100 entries offering not only facts about the content and motifs but also pointing out the characteristic fictional features of each work and its meaning for academic discourse and wider reception in the country of origin and abroad. The publication will appeal to the academic and broader public i...
