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The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor’s receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker...
What images come to mind when you think of Las Vegas? Mobsters and showgirls, magicians and tigers, multimillion-dollar poker games and prizefights; towering signboards that light up the night in front of ever more spectacular casino hotels. But real people live here, too--over a million today, two million tomorrow. Greater Las Vegas has long been the fastest growing metropolitan area in America. And almost every aspect of its citizens' lives is influenced by the almighty power of the gambling industry. A team of fifteen reporters led by David Littlejohn, together with prize winning photo-journalist Eric Gran, studied the "real" Las Vegas--the city beyond the Strip and Downtown--for the bett...
A Study Guide for Joyce McDonald's "Swallowing Stones," excerpted from Gale's acclaimed Novels for Students. This concise study guide includes plot summary; character analysis; author biography; study questions; historical context; suggestions for further reading; and much more. For any literature project, trust Novels for Students for all of your research needs.
The Bradens are a series of stand-alone romances that may also be enjoyed as part of the larger Love in Bloom series. "You can always rely on Melissa Foster to deliver a story that's fresh, emotional and entertaining. Make sure you have all night, because once you start you won't want to stop reading. Every book's a winner!" New York Times Bestselling Author Brenda Novak "Melissa Foster is synonymous with sexy, swoony, heartfelt romance!" New York Times Bestseller Lauren Blakely IN USA Today bestseller ROMANCING MY LOVE... After months of caring for her terminally ill mother, Rebecca Rivera is left all alone in a world she doesn't trust--but she's determined not to let her mother's death def...
This book showcases a selection of arts-based research methods used in the empirical study of business, organisation and the humanities. Each chapter presents a discursive analysis and a detailed how-to guide for a range of methods including poetry, drawing, photography and social media, film, food, knitting, letter writing and dance. Consideration is given to a variety of steps in the research process, from research design and data collection to analysis and publication. Using Arts-based Research Methods is a unique resource for experienced researchers and students looking to broaden their palette of qualitative research methods.
Sweet with Heat: Seaside Summers features a group of fun, flirty, and emotional friends who gather each summer at their Cape Cod cottages. They're sassy, flawed, and so easy to relate to, you'll be begging to enter their circle of friends! Hearts at Seaside is a Sweet with Heat novel and conveys all of the passion you'd expect to find between two people in love without any graphic scenes or harsh language. If you're looking for a spicier romance, pick up the steamy edition, Seaside Hearts, written by New York Times bestselling author Melissa Foster. Addison Cole is Melissa's sweet-romance pen name. In HEARTS at SEASIDE... Jenna Ward is vivacious, spontaneous, and confident except when she's ...
SEASIDE SUMMERS features a group of fun, sexy, and emotional friends who gather each summer at their Cape Cod cottages. They’re funny, flawed, and will have you begging to enter their circle of friends. All Love in Bloom novels are written to stand alone and may also be enjoyed as part of the larger series, so dive right into this fun, sexy romance. **SEASIDE SECRETS is a USA TODAY BESTSELLER** IN SEASIDE SECRETS... Tony Black is the hottest surfer on the planet. He travels the world throughout the year and spends his summers on Cape Cod with his friends, at the Seaside cottages in Wellfleet, Massachusetts. He's got his choice of women, but Amy Maples is the one he wants. Fourteen years ag...
The Oxford Handbook of Music Making and Leisure presents myriad ways for reconsidering and refocusing attention back on the rich, exciting, and emotionally charged ways in which people of all ages make time for making music. Looking beyond the obvious, this handbook asks readers to consider anew, "What might we see when we think of music making as leisure?"
Until Tomorrow is an action/suspense novel with a definite Christian content. Reverend Greg Post battles spiritual and secular evil forces in his church. Greg arrives in Arcadia, a small town in southern Ohio, very self-satisfied. But he encounters unforeseen troubles: anger, resentment, greed and bedfellows who are evil to the core. Those conditions can rot any community from within. Psalms 12:8 says ?The wicked walk on every side when the vilest men are exalted.? KJV Greg will see it happen in Arcadia. He finds both danger and romance, unaware that he has heavenly help.