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The popular The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators while offering a detailed, nuanced resource for professionals. Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step by step, from opening conversations and exploring the situation through the phases of finding resolution—deciding on topics, reviewing options, and testing agreements. The "Toolbox" section details the concepts and skills a mediator ne...
The Mediator's Handbook provides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, this new, expanded edition provides a clear overview of mediation and conflict; a large "Toolbox" section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. A valuable resource for all working in corporations, government agencies, community organizations and schools.
This romantic story of hope, chance, and change from the author of The Statistical Probability of Love at First Sight is one JENNY HAN says is filled with all of her "favorite things," MORGAN MATSON calls “something wonderful” and STEPHANIE PERKINS says “is rich with the intensity of real love.” Alice has never believed in luck, but that doesn’t stop her from rooting for love. After pining for her best friend Teddy for years, she jokingly gifts him a lottery ticket—attached to a note professing her love—on his birthday. Then, the unthinkable happens: he actually wins. At first, it seems like the luckiest thing on earth. But as Teddy gets swept up by his $140 million windfall an...
Reconstructive facial surgery after a car crash so alters Manhattan model Charlotte that, within the fashion world, where one's look is oneself, she is unrecognizable. Seeking a new image, Charlotte engages in an Internet experiment that may both save and damn her. As her story eerily converges with that of a plain, unhappy teenager - another Charlotte - it raises tantalizing questions about identity and reality in contemporary Western culture. Jennifer Egan's bold, innovative novel, demonstrating her virtuosity at weaving a spellbinding, ambitious tale with language that dazzles, captures the spirit of our times and offers an unsettling glimpse of the future.
With profiles of more than 325 of America's most popular microbreweries and photos of their signature beers, this is the guide for aficionados who want to identify the players in today's beer scene. The profiles give a brief history of each brewery and describe the characteristics of their award-winning beers. Thirty beer-based recipes are included. Full color throughout.
Straightforward and practical, this is the first book to provide detailed guidance for using neurobiological methods in the study of human social behavior, personality, and affect. Each chapter clearly introduces the method at hand, provides examples of the method's applications, discusses its strengths and limitations, and reviews concrete experimental design considerations. Written by acknowledged experts, chapters cover neuroimaging techniques, genetic measurement, hormonal methods, lesion studies, startle eyeblink responses, facial electromyography, autonomic nervous system responses, and modeling based on neural networks.
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A handsome and comprehensive bartending guide for professional and home bartenders that includes history, lore, and 115 recipes. The Essential Bar Book is full of indispensable information about everything boozy that’s good to drink. This easy-to-navigate A-to-Z guide covers it all, from the tools of the trade to the history and mythology behind classic and modern drinks, and features 115 recipes for the world’s most important cocktails.
Jennifer Fulwiler told herself she was happy. Why wouldn't she be? She made good money as a programmer at a hot tech start-up, had just married a guy with a stack of Ivy League degrees, and lived in a twenty-first-floor condo where she could sip sauvignon blanc while watching the sun set behind the hills of Austin. Raised in a happy, atheist home, Jennifer had the freedom to think for herself and play by her own rules. Yet a creeping darkness followed her all of her life. Finally, one winter night, it drove her to the edge of her balcony, making her ask once and for all why anything mattered. At that moment everything she knew and believed was shattered. Asking the unflinching questions abou...