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Government That Works, The Results Revolution in the States, is the story of public servants at every level of state government, across the nation, who are transforming government. With real-world, hands-on stories from states including in part Oregon, Michigan, Maryland, Colorado, Tennessee, Washington, and New Mexico, the book chronicles the emerging best practices in results-driven government. Government That Works includes practical tools in use to implement sweeping cultural change by shifting the system of management from one that is reactionary to a system driven by clear goals and specific measures that gauge progress. The book addresses how a management system is what coalesces everything from being customer driven, to lean, and balanced scorecards, to regulatory reform, project management and employee engagement.
In a warm and affectionate narrative that "transports readers back to a time before cable television, cell phones, and the Internet" (Atlanta Journal-Constitution), John Bernard Ruane paints a marvelous portrait of his Irish-Catholic boyhood on the southwest side of Chicago in the 1960s. Capturing all the details that perfectly evoke those bygone days for Catholics and baby boomers everywhere, Ruane recounts his formative years donning the navy-and-plaid school uniform of St. Bede's: the priests and nuns; bullies, best friends, and first loves; and most memorable teachers -- including the miniskirted blonde who inspired lust among the fifth-grade boys but was fired for protesting the Vietnam...
Chosen by the Western Writers of America as one of the best western novels ever written, this novel was also the inspiration for John Wayne's last great starring role in the acclaimed 1976 film by the same name. This special commemorative edition includes a new Introduction by the author's son, Miles Swarthout, in which he talks about his father's work and the making of the legendary film.
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The royal lineage of our noble and gentle families. Together with their paternal ancestry
A comprehensive study of pastoralism in Edmund Spenser's poetry.