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The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines.
Studies the use of computers by senior management, and addresses the particular problems and benefits encountered by over thirty companies
Meet any business or competitive analysis challenge: deliver actionable business insights and on-point recommendations that enterprise decision makers can’t and won’t ignore! All you need is one book: Business and Competitive Analysis, Second Edition . This generation’s definitive guide to business and competitive analysis has now been thoroughly updated with additional methods, applications and examples. Craig S. Fleisher and Babette E. Bensoussan begin with a practical primer on the process and context of business and competitive analysis: how it works, how to avoid pitfalls, and how to communicate results. Next, they introduce their unique FAROUT method for choosing the right tools ...
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Shortly after taking office in 1993, President Bill Clinton and Vice President Al Gore called for a shift in American technology policy toward an expansion of public investments in partnerships with private industry. The authors of this volume were invited by the Clinton administration to take a hard, nonpartisan look at how successful the new policies have been and to propose ways to make their programs more effective. The first summary report of the team's recommendations was called the "hottest technology policy property on Capitol Hill."This book, an expansion of that report, offers a new set of technology policy principles. The authors use the principles to evaluate many federal research programs and to make recommendations for change. This volume will set the terms of the debate over the national research and innovation policy for years to come.
The Social Impact of Computers should be read as a guide to the social implications of current and future applications of computers. Among the basic themes presented are the following: the changing nature of work in response to technological innovation as well as the threat to jobs; personal freedom in the machine age as manifested by challenges to privacy, dignity, and work; the relationship between advances in computer and communications technology and the possibility of increased centralization of authority; and the emergence and influence of artificial intelligence and its role in decision-making, especially in military applications. The book begins with background and historical informa...
A Brookings Institution Press and Visions of Governance for the 21st Century publication Advances in information technology are transforming democratic governance. Power over information has become decentralized, fostering new types of community and different roles for government. This volume—developed by the Visions of Governance in the 21st Century program at the Kennedy School of Government—explores the ways in which the information revolution is changing our institutions of governance. Contributors examine the impact of technology on our basic institutions and processes of governance, including representation, community, politics, bureaucracy, and sovereignty. Their essays illuminate many of the promises and challenges of twenty-first century government. The contributors (all from Harvard unless otherwise indicated) include Joseph S. Nye Jr., Arthur Isak Applbaum, Dennis Thompson, William A. Galston (University of Maryland), L. Jean Camp, Pippa Norris, Anna Greenberg, Elaine Ciulla Kamarck, David C. King, Jane Fountain, Jerry Mechling, and Robert O. Keohane (Duke University).