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Video in Qualitative Research
Video provides unprecedented opportunities for social science research, enabling fine-grained analysis of social organisation, culture and communication. Video in Qualitative Research provides practical guidance for students and academics on how to use video in qualitative research, how to address the problems and issues that arise in undertaking video-based field studies and how to subject video recordings to detailed scrutiny and analysis. Heath, Hindmarsh and Luff consider the ethical and practical issues that arise in recording and gathering data as well as how video enables new and distinctive ways of presenting insights, observations and findings to both academic and practitioner audie...
Organisation, Interaction and Practice
Ethnomethodology has an elusive relationship with organisation studies. The ethnomethodological work of Harold Garfinkel, and the allied conversation analytic work of Harvey Sacks, is often cited and yet empirical contributions informed by ethnomethodology and conversation analysis remain rare. Organisation studies clearly has a lot to say about work but this is normally related to some broader set of social, economic and political issues. Rarely, if ever, does this research involve an analysis of the mundane and practical details of what actual work consists of. This book acts as an evidence-based corrective by showing how research based on ethnomethodology and conversation analysis can contribute to key issues and debates in organisation studies. Drawing on audio/video recordings from a diverse range of work settings, a team of leading scholars present a series of empirical studies that illustrate the importance of paying attention to the real-time achievement of organisational processes and practices.
Harold Garfinkel
This book is a concise intellectual biography of Harold Garfinkel, a key figure in 20th-century social science. Garfinkel is practically synonymous with ethnomethodology, an approach that since the 1960s has led to major analytic and methodological developments in sociology and other disciplines. This introduction to Garfinkel explores how he developed ethnomethodology under the influence of Talcott Parsons and Alfred Schutz, situates it within sociology generally, and demonstrates its important influence on recent developments in the discipline, particularly the sociology of science and technology, gender studies, organization studies, and the computer sciences. The book will be of wide interest in the social sciences and a useful supplement to courses on intellectual history and methodology.
Communication in Healthcare Settings
This book presents an international snapshot of communication inhealthcare settings and examines how policies, procedures andtechnological developments influence day to day practice. Brings together a series of papers describing features ofhealthcare interaction in settings in Australasia, the U.S.A,continental Europe and the UK Contains original research data from previously under-studiedsettings including professions allied to medicine,telephone-mediated interactions and secondary care Contributors draw on the established conversation analyticliterature on healthcare interaction and broaden its scope byapplying it to professionals other than doctors in primarycare Examines how issues relating to policy, procedure or technologyare negotiated and managed throughout daily healthcarepractice
Workplace Studies
This book examines the interrelationship between workplace studies and new technology.
Evaluating Cognitive Competences in Interaction
This paper presents a study of how teenage boys with learning disabilities evaluate co-participants' 'cognitive' or 'mental' state competences in interaction ("you are sick in the head"). The evaluations emerge out of disputes and disagreements about social experiences and end these disputes by excluding the co-participant from further talk on current topics. The study shows thus how 'mental' state evaluations become insults: In and through the use of 'mental' state evaluations in actions in which the boys triumph over, or 'win' the dispute as they exclude others from participation in on-going.
The Handbook of Discourse Analysis
The second edition of the highly successful Handbook of Discourse Analysis has been expanded and thoroughly updated to reflect the very latest research to have developed since the original publication, including new theoretical paradigms and discourse-analytic models, in an authoritative two-volume set. Twenty new chapters highlight emerging trends and the latest areas of research Contributions reflect the range, depth, and richness of current research in the field Chapters are written by internationally-recognized leaders in their respective fields, constituting a Who’s Who of Discourse Analysis A vital resource for scholars and students in discourse studies as well as for researchers in related fields who seek authoritative overviews of discourse analytic issues, theories, and methods
Peopling Marketing, Organization, and Technology
Peopling Marketing, Organization, and Technology takes an interactionist attitude to study the organization of marketing interaction and the embedding of technology within that organization. By analysing clear illustrative studies, this book explicates the interactionist attitude and demonstrates that production, placing, promotion, and pricing are achieved in, and through, marketing interaction. The studies investigate marketing interaction on street-markets, decision-making about the digitalization of supermarkets, the design of exhibitions and social media to generate memorable experiences, the interactive experiencing of exhibits, and the development of guiding visions in the promotion o...
Embodied Activities in Face-to-face and Mediated Settings
This edited book revisits the concept of social ‘activities’ from an interactional perspective, examining how verbal, vocal, visual-spatial and material resources are deployed by participants for meaning-making in social encounters. The eleven original chapters within this volume analyse activities based on video recordings of naturalistic and naturally occurring social encounters from face-to-face and mediated settings in Chinese, Dutch, English, French, and German. Informed primarily by the methodological approaches of Conversation Analysis and Interactional Linguistics, the authors study embodiment in space and time in three distinct types of situations: objects in space, complex participation frameworks, and affiliation and alignment. Moreover, the book includes a theoretical and methodological discussion of how activities are constituted and visibly embodied in interaction. It will be of interest to students and scholars in sociology and linguistics in general, and face-to-face and mediated interaction in particular.
Pragmatics of Space
This handbook provides a comprehensive overview of spatial configurations of language use and of language use in space. It consists of four parts. The first part covers the various practices of describing space through language, including spatial references in spoken interaction or in written texts, the description of motion events as well as the creation of imaginative spaces in storytelling. The second part surveys aspects of the spatial organization of face-to-face communication including not only spatial arrangements of small groups in interaction but also the spatial dimension of sign language and gestures. The third part is devoted to the communicative resources of constructed spaces and the ways in which these facilitate and shape communication. Part four, finally, is devoted to pragmatics across space and cultures, i.e. the ways in which language use differs across language varieties, languages and cultures.
