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The Power of We
Praise for The Power of We "In The Power of We, Jonathan Tisch reminds us again that working together still yields the best results. Jon has spent a lifetime mobilizing people and organizations to get a job done in business and in civic service. His experience, optimism, intelligence, and common sense are reflected in this fresh look at the rewards of partnerships." -President Bill Clinton "The Power of We offers a clear and compelling lesson in how today's business leaders can create new synergies and gain competitive advantage by learning how to partner successfully." -Kenneth I. Chenault, Chairman and CEO, American Express Company "Jon Tisch has lived the strategy he describes in The Powe...
Chocolates on the Pillow Aren't Enough
Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" —David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel a...
The Body Papers
Winner of The Restless Books Prize for New Immigrant Writing “Grace Talusan writes eloquently about the most unsayable things: the deep gravitational pull of family, the complexity of navigating identity as an immigrant, and the ways we move forward even as we carry our traumas with us. Equal parts compassion and confession, The Body Papers is a stunning work by a powerful new writer who—like the best memoirists—transcends the personal to speak on a universal level.” —Celeste Ng, author of Everything I Never Told You and Little Fires Everywhere Born in the Philippines, young Grace Talusan moves with her family to a New England suburb in the 1970s. At school, she confronts racism as...
Particles in the Air
The book covers the three largest sources of particulate matter pollution in five chapters. These sources constitute three of the top ten public health problems in the world today and far outstrip any other environmental health threats in terms of health impact. The book begins with indoor solid fuel combustion for cooking in lower income countries and tells the story of how this problem was identified and recent efforts to eliminate it. The book next looks at tobacco smoking and second hand smoke, again reviewing the history of how these problems were identified scientifically and the fierce industry push back against the science. The last two chapters cover ambient particulate matter in the outdoor air. They address fine and ultrafine particles, describing the pioneering work on fine PM, the subsequent industry attacks on the scientists and then the emerging interest and concern about ultrafine particles, an area of research in which the author has participated. This book is geared towards non-scientists, including high school and college students.
We Are the Ones We Have Been Waiting For
"In September 2011, two leading civic engagement advocacy organizations headed, respectively, by Robert Putnam and Peter Levine released a joint report showing that a region's level of civic engagement was a strong predictor of its ability to recover from the Great Recession. This finding confirms what advocates of civic engagement have long hypothesized: that strengthening the networks between government and civil society and increasing citizen participation results in better government and better community outcomes. However, citizens concerned about the economic crisis need more than just deliberation or community organizing alone to achieve these outcomes. What they need, according to Pet...
Gambling with Armageddon
From the Pulitzer Prize-winning author of American Prometheus comes the first effort to set the Cuban Missile Crisis, with its potential for nuclear holocaust, in a wider historical narrative of the Cold War—how such a crisis arose, and why at the very last possible moment it didn't happen. In this groundbreaking look at the Cuban Missile Crisis, Martin Sherwin not only gives us a riveting sometimes hour-by-hour explanation of the crisis itself, but also explores the origins, scope, and consequences of the evolving place of nuclear weapons in the post-World War II world. Mining new sources and materials, and going far beyond the scope of earlier works on this critical face-off between the ...
The Heart of Hospitality
Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Shar...
The Engaged University
The Engaged University is a comprehensive empirical account of the global civic engagement movement in higher education. In universities around the world, something extraordinary is underway. Mobilizing their human and intellectual resources, institutions of higher education are directly tackling community problems – combating poverty, improving public health, and restoring environmental quality. This book documents and analyzes this exciting trend through studies of civic engagement and social responsibility at twenty institutions worldwide. This timely volume offers three special contributions to the literature on higher education policy and practice: a historical overview of the founding purposes of universities, which almost invariably included a context-specific element of social purpose, together with a survey of how these "founding" intentions have fared in different systems of higher education; a contemporary account of the policy and practice of universities – all over the world – seeking to re-engage with this social purpose; and an overview of generic issues which emerge for the "engaged university."
Antisemitism
The award-winning author of The Eichmann Trial and Denial provides a penetrating and provocative analysis of the hate that will not die. In the past few years there has been a decided rise in acts and expressions of antisemitism worldwide. No one could have predicted the contemporary situation: a Labour Party in the UK whose leadership has condoned expressions of overt antisemitism and debated whether to condemn Holocaust denial; a white supremacist/nationalist rally in Charlottesville, Virginia, with chants of ‘Jews will not replace us’ and the murder of a counter protestor; the prime minister of Hungary using blatantly antisemitic imagery to win a political campaign; and a former mayor...
University Social Responsibility and Quality of Life
This book provides a critical review of the theory and practice of University Social Responsibility. In addition to addressing the nature of and concepts surrounding University Social Responsibility, as well as its ties to areas such as service learning or engaged scholarship, the book also presents effective practices from around the world. Dedicated chapters demonstrate how University Social Responsibility can manifest itself in different types (civic, moral, economic or global responsibility), levels (local, national, regional or international), and formats (partnership, venture or joint project), depending on local contexts and needs. The book also focuses on three areas of work – educ...
