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Descubra a essência do Enterprise Service Management (ESM). Este livro detalha uma jornada através da evolução do ESM, desde as suas raízes na Tecnologia da Informação até sua expansão para áreas de negócios como Recursos Humanos, Manutenção e Finanças. Navegue pelo histórico, conceitos e benefícios do ESM e explore como ele pode impulsionar a satisfação do colaborador e a eficiência organizacional. Com uma abordagem prática e um olhar atento para as tendências digitais e ágeis, ‘Jornada ESM’ serve como um guia indispensável para aqueles que buscam transformar seus processos de negócios através do ESM. Leitura obrigatória para líderes, gestores e profissionais ...
A Jornada CSC foi elaborada a partir de um sonho antigo da Associação Brasileira de Serviços Compartilhados (ABSC) de apresentar e aprofundar conhecimentos relacionados ao tema de serviços compartilhados, de forma colaborativa, com a participação de representantes das nossas empresas associadas, deixando assim um legado para o ecossistema ao consolidar informações relativas a pesquisa de mercado, cenário brasileiro com um olhar global, conteúdo técnico sobre o mundo dos CSCs e principalmente ajudar na construção do futuro do modelo, gerando e compartilhando conhecimento. “Todos os royalties do livro serão destinados à instituição Aliança dos Cegos”. Timóteo Tangarife D...
This book presents recent advances in the study of nitric oxide (NO) biology, biochemistry, molecular biology, and physiology in plants. It provides an overview of current understanding of the NO actions involved in adaptive responses of plant fitness to environmental constraints. Coverage places special emphasis on NO-dependent signaling, molecular adjustments, and targets as key elements in plant growth, development, and stress physiology.
Alain Delambre is a 57-year-old former HR executive, drained by four years of hopeless unemployment. All he is offered are small, demoralizing jobs. He has reached his very lowest ebb, and can see no way out. So when a major company finally invites him to an interview, Alain Delambre is ready to do anything, borrow money, shame his wife and his daughters and even participate in the ultimate recruitment test: a role-playing game that involves hostage-taking. Alain Delambre commits body and soul in this struggle to regain his dignity. But if he suddenly realised that the dice had been loaded against him from the start, his fury would be limitless. And what began as a role-play game could quickly become a bloodbath.
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An expert overview of current research, applications, and economic and environmental advantages The study and development of new homogeneous catalysts based on first-row metals (Mn, Fe, Co, Ni, and Cu) has grown significantly due to the economic and environmental advantages that non-noble metals present. Base metals offer reduced cost, greater supply, and lower toxicity levels than noble metals?enabling greater opportunity for scientific investigation and increased development of practical applications. Non-Noble Metal Catalysis provides an authoritative survey of the field, from fundamental concepts and computational methods to industrial applications and reaction classes. Recognized expert...
Polyoxometalates (POMs) form a large, distinctive class of molecular inorganic compounds of unrivaled electronic versatility and structural variation, with impacts ranging from chemistry, catalysis, and materials science to biology, and medicine. This book covers the basic principles governing the structure, bonding and reactivity of these metal-oxygen cluster anions and the major developments in their molecular science. The book comprises three sections. The first covers areas ranging from topological principles via synthesis and stability to reactivity in solution. It also focuses on the physical methods currently used to extract information on the molecular and electronic structures as well as the physical properties of these clusters. The second part reviews different types of POMs, focusing on those systems that currently impact other areas of interest, such as supramolecular chemistry, nanochemistry and molecular magnetism. The third section is devoted to POM-based materials and their applications and prospects in catalysis and materials science.