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This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives. He characterizes their work as a continuous highly skilled improvisation within a triangular relationship of technician, customer, and machine. The work technicians do encompasses elements not contained in the official definition of the job yet vital to its success. Orr's analysis of the way repair people talk about their work reveals that talk is, in fact, a crucial dimension of their practice. Dia...
Between Craft and Science brings together leading scholars from sociology, anthropology, industrial relations, management, and engineering to consider issues surrounding technical work, the most rapidly expanding sector of the labor force. Part craft and part science, part blue-collar and part white-collar, technical work demands skill and knowledge but is rarely rewarded with commensurate status or salary.The book first considers the anomalous nature of technical work and the difficulty of locating it in any conventional theoretical framework. Only an ethnographic approach, studying the actual doing of the work, will make sense of the subject, the authors conclude. The studies that follow report daily practice filled with disjunctures and ironies that mirror the ambiguities of technical work's place in the larger culture. On the basis of those studies, the authors probe questions of policy, management, and education.Between Craft and Science considers the cultural difficulties in understanding technical work and advances coherent, practice-oriented insights into this anomalous phenomenon.
The Bible stands at the heart of the Christian faith. But this leads to an inescapable question: why should we trust the Bible? Written to help non-Christians, longtime Christians, and everyone in between better understand why God’s Word is reliable, this short book explores the historical and theological arguments that have helped lead millions of believers through the centuries to trust the Bible, from Genesis to Revelation. Written by pastor Greg Gilbert, author of the popular books What Is the Gospel? and Who Is Jesus?, this volume will help Christians articulate why they trust the Bible when it comes to who God is, who we are, and how we’re supposed to live.
This pioneering book homes in on repair as an everyday practice. Bringing together exemplary ethnographies of repair work around the world, it examines the politics of repair, its work settings and intricate networks, in and across a wide range of situations, lay and professional. The book evidences the topical relevance of situated inquiry into breakdown, repair, and maintenance for engaging with the contemporary world more broadly. Airplanes and artworks, bicycles and buildings, cars and computers, medical devices and mobile phones, as virtually any commodity, infrastructure or technical artifact, have in common their occasional breakdown, if not inbuilt obsolescence. Hence the point and purpose of closely examining how and when they are fixed.
The rapid growth of diversity within U.S. schooling and the heightened attention to the lack of equity in student achievement, school completion, and postsecondary attendance has made equity and diversity two of the principle issues in education, educational leadership, and educational leadership research. The Handbook of Research on Educational Leadership for Equity and Diversity is the first research-based handbook that comprehensively addresses the broad diversity in U.S. schools by race, ethnicity, culture, language, gender, disability, sexual identity, and class. The Handbook both highly values the critically important strengths and assets that diversity brings to the United States and ...
Stephen Toulmin argues that the potential for reason to improve our lives has been hampered by a serious imbalance in our pursuit of knowledge. The centuries-old dominance of rationality has diminished the value of reasonableness. Toulmin issues a powerful call to redress the balance between rationality and reasonableness.
Norse mythology meets historical fantasy in TOOTH AND BLADE. A girl raised by trolls must discover her humanity. Secrets await Dóta in the human realm-beauty, terror, the love of a princess. Soon she must choose between her clan and humankind, or both worlds will be devoured in fire and war.
The Anthropology of Organisations offers a critical overview of the work that for over sixty years anthropologists have been carrying out in and on organisations and of the contribution that this work has made to social theory at large. Moving beyond earlier preoccupations with ’culture’ and ’relationality’, the volume brings together a selection of classic and contemporary articles that cast new light on the relevance of ethnography for organisational and social theory. It offers an indispensable resource for students and scholars interested in the politics behind the institutionalisation of social life.
Most books on the subject of work focus on the increased amount of time Americans spend on the job. Peter Meiksins and Peter Whalley address the counter-trend, examining the difficult path traversed by people who choose to work less than the standard, forty-hour week. Their fascinating investigation of alternative work arrangements speaks directly to the concerns of all workers who must balance career with other commitments.Through interviews with technical professionals from a wide range of employment settings, Putting Work in Its Place refutes the popular myth of the customized work schedule as inevitably a "mommy-track" or a return to traditionalism among women. Most of these workers—ma...
In Surgeons and the Scope, James R. Zetka Jr. describes the impact of the video laparoscope on the work lives of contemporary surgeons. The video laparoscope allows surgeons to peer into the inner abdomen with a miniaturized camera, thereby enabling them to perform complex operations without large incisions through small ports punched into the abdominal wall. This technological innovation revolutionized surgery as we know it. Zetka blends rich interview and archival data into a compelling account of an important technological development. He shows how the new laparoscopic technology challenged surgeons to rethink their approaches to surgery, to relearn basic hand-eye coordination, to master ...