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Design, Empathy, Interpretation
A new, empathic approach to design research, drawn from the informed experiences of a leading design research program in Finland. Design, Empathy, Interpretation tells the story of empathic design, a design research program at Aalto University in Helsinki, Finland, that has developed an interpretive approach to design over the past twenty years. As one of the leaders of the Helsinki group, Ilpo Koskinen draws on his own experiences to offer readers a general intellectual and professional history of design research, and argues for what he calls an interpretive approach. Design, Empathy, Interpretation shows how the group has created connections all across the globe, and how a seemingly soft a...
Designing with the Body
Interaction design that entails a qualitative shift from a symbolic, language-oriented stance to an experiential stance that encompasses the entire design and use cycle. With the rise of ubiquitous technology, data-driven design, and the Internet of Things, our interactions and interfaces with technology are about to change dramatically, incorporating such emerging technologies as shape-changing interfaces, wearables, and movement-tracking apps. A successful interactive tool will allow the user to engage in a smooth, embodied, interaction, creating an intimate correspondence between users' actions and system response. And yet, as Kristina Höök points out, current design methods emphasize s...
Mobile Multimedia in Action
"Mobile Multimedia in Action" displays a revealing picture of how people communicate using camera phones and other mobile multimedia devices. With such devices spreading faster than practically any other new technology, questions about how these devices are being used (and abused) to capture and distribute embarrassing or raunchy images and content, and what should be done about it, are surfacing. This volume presents the first detailed study of the use of these devices. Using a variant of social science research known as ethnomethodology, Koskinen explores the kinds of images people take with camera phones and how they use sound to enhance these images. The book asks two main questions. Fir...
Inclusive Hospitality in Online Learning
Online learning is often criticized for being impersonal and distant; inclusive hospitality is intended to counter these arguments by creating a learning environment that is welcoming, safe, and engaging. This begins with using course design principles that provide a course that is easy to navigate, and provides opportunities for interaction, relationship building, and active learning. Faculty, however, also play a key role in creating this platform for learning. Faculty teaching in an inclusive and hospitable manner are themselves teachable, empathetic, available, and consistent. This book provides a path and set of tools for faculty to welcome, encourage, and instruct their students in a powerful and transformative manner. It encourages them to consider how they might provide their students with the opportunity to be valued as individuals, as well as masters the content of their academic disciplines.
Drifting by Intention
Constructive design research, is an exploratory endeavor building exemplars, arguments, and evidence. In this monograph, it is shown how acts of designing builds relevance and articulates knowledge in combination. Using design acts to build new knowledge, invite reframing of questions and new perceptions to build up. Respecting the emergence of new knowledge in the process invite change of cause and action. The authors' term for this change is drifting; designers drift; and they drift intentionally, knowing what they do. The book details how drifting is a methodic practice of its own and provides examples of how and where it happens. This volume explores how to do it effectively, and how it ...
Everyday Innovators
Everyday Innovators explores the active role of people, collectively and individually, in shaping the use of information and communication technologies. It examines issues around acquiring and using that knowledge of users, how we should conceptualise the role of users and understand the forms and limitations of their participation. To what extent should we think of users as being innovative and creative? To what extent is this routine or exceptional, confined to particular group of users or part of many people’s experience of technologies? Where does the nature of the ICT or the particularities of its design impose constraints on the active role that users can play in their interaction with devices and services? Where do the horizons and orientations of the users influence or limit what they want and expect of their ICTs and how they use them? This book enables a cross-fertilisation of perspectives from different disciplines and aims to provide new insights into the role of users, drawing out both applied and theoretical implications
Designing with Video
This book illustrates in detail how digital video can be utilized throughout a design process, from the early user studies, through making sense of the video content and envisioning the future with video scenarios, to provoking change with video artifacts. The text offers first-hand case studies in both academic and industrial contexts, and is complemented by video excerpts. It is a must-read for those wishing to create value through insightful design.
Design Research Through Practice
Design Research Through Practice: From the Lab, Field, and Showroom focuses on one type of contemporary design research known as constructive design research. It looks at three approaches to constructive design research: Lab, Field, and Showroom. The book shows how theory, research practice, and the social environment create commonalities between these approaches. It illustrates how one can successfully integrate design and research based on work carried out in industrial design and interaction design. The book begins with an overview of the rise of constructive design research, as well as constructive research programs and methodologies. It then describes the logic of studying design in the...
Measuring User Engagement
User engagement refers to the quality of the user experience that emphasizes the positive aspects of interacting with an online application and, in particular, the desire to use that application longer and repeatedly. User engagement is a key concept in the design of online applications (whether for desktop, tablet or mobile), motivated by the observation that successful applications are not just used, but are engaged with. Users invest time, attention, and emotion in their use of technology, and seek to satisfy pragmatic and hedonic needs. Measurement is critical for evaluating whether online applications are able to successfully engage users, and may inform the design of and use of applica...
Internationalization, Design and Global Development
This volume constitutes the refereed proceedings of the 4th International Conference on Internationalization, Design and Global Development, IDGD 2011, held in Orlando, FL, USA, in July 2011 in the framework of the 14th International Conference on Human-Computer Interaction, HCII 2011. The 71 revised papers presented were carefully reviewed and selected from numerous submissions. The papers accepted for presentation thoroughly cover the entire field of internationalization, design and global development and address the following major topics: Cultural and cross-cultural design, culture and usability, design, emotion, trust and aesthetics, cultural issues in business and industry, culture, communication and society.
