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A Practical Guide to Service Management
Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic guide on service management from industry experts Learn industry best practices and proven strategies to establish and improve a service management capability Get hands on with implementing and maintaining a service management capability Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionMany organizations struggle to find practical guidance that can help them to not only understand but also apply service management best practices. Packed with expert guidance and comprehensive coverage of the essential framewo...
A Practical Guide to Service Management
The chapters will guide you through key information about various methods, best practices, frameworks that form the foundation for a service management capability, along with common processes and key elements of a service management practice.
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