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Criminalizing Race, Criminalizing Poverty
The criminalization and penalization of poverty through increased surveillance and control of welfare recipients in recent years has led many poverty advocates to claim that "a war against the poor" is currently in progress. The authors argue that poor people in general and people of colour in particular are most often the casualties in governments' desire to roll back the welfare state. Relying on myths and stereotypes about racial difference, the enforcement and policing of welfare fraud policies constructs people of colour and the poor as potential "cheaters" and "abusers" of the system. This has allowed for the stigmatizing and discriminatory treatment of these people to persist unchallenged within the welfare system. Book jacket.
Phone Clones
Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of the product being exchanged in these interactions is a responsive, caring, connected self. In Phone Clones, Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune. As capital crosses national borders, colonial histories and racial hierarchies become inextricably intertwined. As a resu...
The Future of Lifelong Learning and Work
Concern with learning throughout life has become pervasive in market-driven societies. Will most workers need to become more continuous learners in a new knowledge-based economy or will much of their learning be ignored or devalued in relation to their work? These papers critically assess dominant views of learning and work.
Identity Politics at Work
Focusing on gender and ways of understanding resistance, this book attends to the current debate of compliance versus resistance, offering progressive understandings and highlighting strategies needed for organizational survival.
South Asian Technospaces
This book provides perspectives on how South Asian - often, more specifically, Indian - diasporas inhabit techno-mediated environments through their economic and socio-cultural activities. The themes examined include religion, caste, language, and gender in online communities and call centers, and the roles of these factors in the global economy, Bollywood online and offline, digital music, websites for arranging marriages, and so on. The book attempts to map «South Asia» in relation to global technospaces produced through and as a consequence of economic globalization efforts.
Behind the Screen
An eye-opening look at the invisible workers who protect us from seeing humanity's worst on today's commercial internet Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material--sometimes thousands of items per day. Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people "behind the screen" offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
The Portuguese in Canada
Even though the Portuguese are relatively new to Canada, they have made major contributions to the cultural mosaic of the country. Containing many new essays, this second edition of The Portuguese in Canada updates the work that filled a gap in the scholarly literature of multiculturalism in Canada. The contributors come from a variety of disciplines - anthropology, geography, history, literature, linguistics, sociology, and urban planning - and are from Portugal, Canada and the United States. Essays examine the history of the Portuguese diaspora, the Portuguese presence in Newfoundland and its fisheries, language and identity, urban experiences (especially in Montreal and Toronto), and history and literature. This second edition of The Portuguese in Canada conveys the multi-faceted contributions the Portuguese have made to Canada and considers possible future growth and development of Portuguese-Canadian culture and heritage.
Racism, Eh?
"Racism, Eh? is the first publication that examines racism within the broad Canadian context. This anthology brings together some of the visionaries who are seeking to illuminate the topics of race and racism in Canada through the analysis of historical and contemporary issues, which address race and racism as both material and psychic phenomena. Fundamentally interdisciplinary in nature, this text will be an invaluable resource for undergraduate and graduate students, academics studying or practicing within the Humanities and the Social Sciences, and anyone seeking information on what has been a little explored and poorly understood Canadian issue."--pub. desc.
People at Work
People at Work is noted sociologist Marjorie L. DeVault’s groundbreaking collection of original essays on the complexities of the modern-day workplace. By focusing on the lived experiences of the worker, not as an automaton on an assembly line, but as an embodied human of flesh and bone, these essays offer important insight on the realities of the workplace, and their effects on life at home and in communities. With contributions from some of today’s top scholars, each essay is a detailed case study of a different aspect of the working world. Compelling, lively, and sometimes chilling, the contributors address issues from disability rights to immigrant labor, welfare reforms to budget cuts, competition to personal motivations. Each one valuable on its own, the essays in People at Work combine to illuminate the hurdles that workers of all backgrounds struggle with and, more broadly, the impact of change on workers’ lives in the new, increasingly global, economy.
Fostering Nation?
The first comprehensive perspective on Canada's provision for marginalized youngsters from the nineteenth to the twenty-first century. It's examination of kin care, institutions, state policies, birth parents, foster parents, and foster youngsters provides ample reminder that children's welfare cannot be divorced from that of their parents and communities
