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This book breaks open the 'black box' of the workplace, where successful immigrants work together with their Dutch colleagues. In their intercultural team meetings the work itself consists of communication and the question is how that work is done. The teams consist of Dutch, Turkish, Moroccan, and Surinamese educational experts whose job it is to advise schools and teachers on the form and content of language teaching. Their meetings are structured according to institutional patterns, such as 'interactive planning' and 'reporting', and according to intercultural discourse structures. For instance, Dutch team members identify their immigrant colleagues as 'immigrant specialists' and are them...
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This book challenges two tacit presumptions in the field of intercultural communication research. Firstly, misunderstandings can frequently be found in intercultural communication, although, one could not claim that intercultural communication is constituted by misunderstandings alone. This volume shows how new perspectives on linguistic analyses of intercultural communication go beyond the analysis of misunderstanding. Secondly, intercultural communication is not solely constituted by the fact that individuals from different cultural groups interact. Each contribution of this volume analyses to what extent instances of discourse are institutionally and/or interculturally determined. These l...
Interpersonal communication (IC) is a continuous game between the interacting interactants. It is a give and take - a continuous, dynamic flow that is linguistically realized as discourse as an on-going sequence of interactants' moves. Interpersonal communication is produced and interpreted by acting linguistically, and this makes it a fascinating research area. The handbook, Interpersonal Communication , examines how interactants manage to exchange facts, ideas, views, opinions, beliefs, emotion, etc. by using the linguistic systems and the resources they offer. In interpersonal communication, the fine-tuning of individuals' use of the linguistic resources is continuously probed. The langua...
This new landmark series of thirteen self-contained handbooks provides a comprehensive and up-to-date overview of the entire field of pragmatics. It is based on a wide conception of pragmatics as the study of intentional human interaction in social and cultural contexts. The series reflects, appraises and structures a field that is exceptionally vast, unusually heterogeneous and still rapidly expanding. In-depth articles by leading experts from around the world discuss the foundations, major theories and most recent developments of pragmatics including philosophical, sociocultural and cognitive as well as methodological, contrastive and diachronic perspectives.
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How do we construct national identities in discourse? Which topics, which discursive strategies and which linguistic devices are employed to construct national sameness and uniqueness on the one hand, and differences to other national collectives on the other hand? The Discursive Construction of National Identity analyses discourses of national identity in Europe with particular attention to Austria.In the tradition of critical discourse analysis, the authors analyse current and on-going transformations in the self-and other definition of national identities using an innovative interdisciplinary approach which combines discourse-historical theory and methodology and political science perspec...
This study shows that women involved in National Socialism in the years 1924 - 1934 developed and shaped a recognizable discourse which communicated and reflected their position and status within the NS movement. The analysis is based on a variety of text-types produced by members of NS women's organisations, and includes official correspondence, circulars, reports, pamphlets, monographs and articles from NS women's journals. It draws upon several areas of linguistic theory, including feminist linguistics, semantics, pragmatics and discourse analysis, and the salient features identified in the female discourse are placed within a sociolinguistic framework. While previous research into the language of the NS-system has largely ignored the possibility of a cohesive female discourse, the study supports the idea that this discourse was dynamic, and at times heterogeneous, whilst also displaying many self-defining and self-referential features. It is characterised by its ambiguities and apparent contradictions, which expresses separateness and difference, yet also solidarity with the NSDAP.
Today, the language of science is English. But the dominance of this particular language is a relatively recent phenomenon - and far from a foregone conclusion. In a sweeping history that takes us from antiquity to the modern day, Michael D. Gordin untangles the web of politics, money, personality and international conflict that created the monoglot world of science we now inhabit. Beginning with the rise of Latin, Gordin reveals how we went on to use (and then lose) Dutch, Italian, Swedish and many other languages on the way, and sheds light on just how significant language is in the nationalistic realm of science - just one word mistranslated into German from Russian triggered an inflammatory face-off between the two countries for the credit of having discovered the periodic table. Intelligent, revealing and full of compelling stories, Scientific Babel shows how the world has shaped science just as much as science has transformed the world.
In A Multidisciplinary Approach to Service Encounters, María de la O Hernández-López and Lucía Fernández-Amaya have joined marketing researchers and linguists to provide the tools to understand consumers’ communication in different professional settings. Service encounters have been widely studied due to the fact that the communicative exchange between the customer and the server is essential for the success of the service encounter itself. In this volume, the role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing. This is achieved through the presentation of works from a variety of perspectives that may help to advance in this particular context and also contribute to improving communication in service encounters.