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Challenges of Managing Information Quality in Service Organizations
"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher.
Information Quality Management
Technologies such as the Internet and mobile commerce bring with them ubiquitous connectivity, real-time access, and overwhelming volumes of data and information. The growth of data warehouses and communication and information technologies has increased the need for high information quality management in organizations. Information Quality Management: Theory and Applications provides solutions to information quality problems becoming increasingly prevalent.Information Quality Management: Theory and Applications provides insights and support for professionals and researchers working in the field of information and knowledge management, information quality, practitioners and managers of manufacturing, and service industries concerned with the management of information.
Web Mobile-Based Applications for Healthcare Management
"This book addresses the difficult task of managing admissions and waiting lists while ensuring quick and convincing response to unanticipated changes of the clinical needs. It tackles the limitations of traditional systems, taking into consideration the dynamic nature of clinical needs, scarce resources, alternative strategies, and customer satisfaction in an environment that imposes unexpected deviation from planned activities"--Provided by publisher.
Handbook of Research on Driving Competitive Advantage through Sustainable, Lean, and Disruptive Innovation
The global market is constantly evolving and it has become essential for organizations to employ new methods of appealing to customers in order to stay abreast on current trends within the world economy. The Handbook of Research on Driving Competitive Advantage through Sustainable, Lean, and Disruptive Innovation features theoretical development and empirical research in social media platforms, internet usage, big data analytics, and smart computing, as well as other areas of organizational innovation. Highlighting implementation challenges facing innovative processes, this publication is a critical reference source for researchers, students, professionals, managers, and decision makers interested in novel strategies being employed by organizations in an effort to improve their standings on the global market.
Information Systems Research Methods, Epistemology, and Applications
"The book deals with the concepts and applications of information systems research, both theoretical concepts of information systems research and applications"--Provided by publisher.
Quality Innovation: Knowledge, Theory, and Practices
Internet and social networks play a critical role in the evolution of processes and functional areas that allow businesses to reach a wider base of end-users and achieve competitive advantage in their respective markets. Quality Innovation: Knowledge, Theory, and Practices presents a compilation of recent theoretical frameworks, case studies, and empirical research findings in the area of quality innovation. It highlights the theories, strategies, and potential concerns for organizations engaged in change management designed to address stakeholdersÂ’ needs. This reference volume serves as a valuable resource for researchers, business professionals, and students in a variety of fields and disciplines.
Onomastics between Sacred and Profane
Religiously, God is the creator of everything seen and unseen; thus, one can ascribe to Him the names of His creation as well, at least in their primordial form. In the mentality of ancient Semitic peoples, naming a place or a person meant determining the role or fate of the named entity, as names were considered to be mysteriously connected with the reality they designated. Subsequently, God gave people the freedom to name persons, objects, and places. However, people carried out this act (precisely) in relation to the divinity, either by remaining devoted to the sacred or by growing estranged from it, an attitude that generated profane names. The sacred/profane dichotomy occurs in all the ...
Global E-Government: Theory, Applications and Benchmarking
"Interest in e-government, both in industry and in academies, has grown rapidly over the past decade. This book provides helpful examples from practitioners and managers involving real-life applications; academics and researchers contribute theoretical insights"--Provided by publisher.
Issues of Human Computer Interaction
Human Computer Interaction (HCI) has its roots in the main areas of industrial engineering, human factors and cognitive psychology with the focus on the development of user-friendly IT. Traditionally, the research in this area has emphasised the technological aspect of this relationship (the Computer). More recently, other aspects concerning the organizational, social and human context also began to be considered (the Human). Today, one can say that any attempt to facilitate the relationship between the machine and the user must consider not only the technological perspective (e.g., promote the usability) but also, for instance, the way the user is going to use the technology and his or her purpose as well as the social and cultural context of this use (the Human and the Computer).
