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Customer Loyalty and Supply Chain Management
Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies outsource various activities, which enable them to improve efficiency, reduce costs, focus more on core competencies and improve their innovation capabilities. Supply Chain Management synchronizes the efforts of all parties—particularly suppliers, manufacturers, retailers, dealers, customers—involved in achieving customer’s needs. Despite much research, the relationship between customer loyalty and the supply chain strategy remains insufficiently explored and understood by practitioners and academics, while the theme has been ex...
Learning in Action
Most managers today understand the value of building a learning organization. Their goal is to leverage knowledge and make it a key corporate asset, yet they remain uncertain about how best to get started. What they lack are guidelines and tools that transform abstract theory—the learning organization as an ideal—into hands-on implementation. For the first time in Learning in Action, David Garvin helps managers make the leap from theory to proven practice. Garvin argues that at the heart of organizational learning lies a set of processes that can be designed, deployed, and led. He starts by describing the basic steps in every learning process—acquiring, interpreting, and applying knowl...
Innovation and Entrepreneurship
This book aims to meet the needs of education and training in modern techniques of innovation and entrepreneurship, and focuses on the detailed presentation of successful business practices. As today's global economic landscape is changing rapidly, the ability of businesses to introduce new products and services to the market faster than their competitors is perhaps their most distinct competitive advantage. This becomes obvious by the significant market share that the most innovative companies gain while increasing profitability. Extensive research in this field has demonstrated that companies that are constantly innovating normally double their profits compared to others. Moreover, establi...
Best Practice in Corporate Governance
An earlier book, A Strategic Approach to Corporate Governance (Gower, 1999), examined corporate governance from a philosophical and 'big picture' standpoint. This book digs deeper and explores the operational issues around corporate governance, giving examples of good practice. It is a 'how to' book, which focuses on processes and practical issues, making the case for corporate governance in terms of measurable business benefits and competitive advantage. The author explores a number of key themes: ¢ How corporate governance has expanded in scope and importance worldwide. ¢ How to engage with the wider range of stakeholders whose support is essential for success in a competitive world. ¢ ...
STRATEGI MENINGKATKAN KINERJA USAHA KULINER
Sasaran pembangunan ekonomi dewasa ini tidak hanya pada pertumbuhan industri skala besar, tetapi juga ekonomi kerakyatan. Pertumbuhan ekonomi kerakyatan ditandai dengan berkembangnya sektor usaha kecil dan menengah (UKM). UKM memiliki peran stratejik dalam mendukung perkembangan suatu negara dari sektor ekonomi, baik negara yang sedang berkembang maupun negara dengan predikat maju. Pada negara berkembang UKM diakui sebagai mesin pertumbuhan ekonomi dan kontributor kunci untuk Produk Domestik Bruto (PDB) berkelanjutan dari semua negara (Baidoun et al., 2018), termasuk di Indonesia. Wirausaha dianggap sebagai solusi untuk mengatasi masalah ekonomi, terutama dalam rangka untuk mendorong ekonomi (Dissanayake, 2013). Kegiatan wirusaha dapat memberikan peluang penciptaan lapangan pekerjaan (Sondari, 2014). Seiring meningkatnya pertumbuhan penduduk, serta diiringi meningkatnya daya beli masyarakat serta perubahan gaya hidup yang untuk lebih memilih makan di luar rumah bisnis makanan dan minuman atau bisnis kuliner semakin tumbuh dan berkembang (Rapatata, 2014).
Strategic Supply Chain Management
The supply chain is at the heart of every successful business organization's decision-making process. This textbook explains how to create a winning supply chain management strategy by spotlighting how senior executives in European and US companies have turned their supply chains into strategic weapons designed to convert threats, risks and outside pressures into competitive advantages. Strategic Supply Chain Management contains twenty real-world cases, all of which have been field researched by a top author team and tested out in the classroom. Each case adopts an executive leadership perspective to illuminate the real dilemmas faced by managers. The authors draw on their extensive classroom and industry experience to ensure that the writing style is geared towards an executive education readership. This elite case package will provide a complete teaching resource and authentic learning experience for MBA and executive education classes in Supply Chain Management throughout the world.
Industrial Culture and Bourgeois Society
"For students ... this is a good introduction ... The assorted essays ... successfully present Kocka's methodological emphases and his wide-ranging contributions to modern German social history." - Enterprise & Society "This fine volume brings together essays by one of the leading modern German historians, essays that give the reader an impressive overview of his work from three decades and introduce new generations of students to central questions of modern German social history." - Central European History "... a tour de force of societal history, reminding one both of how many insights Kocka has generated through application of Weberian analytical tools." - H-Net Reviews (H-W-Civ) "... a ...
The First Two Years
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Next Generation Supply Chains
This open access book explores supply chains strategies to help companies face challenges such as societal emergency, digitalization, climate changes and scarcity of resources. The book identifies industrial scenarios for the next decade based on the analysis of trends at social, economic, environmental technological and political level, and examines how they may impact on supply chain processes and how to design next generation supply chains to answer these challenges. By mapping enabling technologies for supply chain innovation, the book proposes a roadmap for the full implementation of the supply chain strategies based on the integration of production and logistics processes. Case studies from process industry, discrete manufacturing, distribution and logistics, as well as ICT providers are provided, and policy recommendations are put forward to support companies in this transformative process.
