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This title prepares future managers to face the differences in business communication across cultures. It contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general 'dos' and 'don'ts' in international business.
For International/Intercultural Business Communication and Negotiation courses, or courses in Organizational Behavior and Communication. Also appropriate as a supplement for courses in which intercultural communication is a major component. This text prepares today's students to compete and manage domestic and international diversity in an increasingly multinational business arena. It uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents.
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Prepare future managers to face the differences in business communication across cultures. With the globalization of the world economy, it is imperative for current and future managers to be sensitive to the differences they will encounter in intercultural communication. To help make readers aware of these differences, Intercultural Business Communication contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general “dos” and “don’ts” in international business. The fifth edition contains new cases, updated examples, and information from ten newly published books and journal articles.
Which fork should you use to eat the salad at a business lunch? What does business casual really mean? What's the one thing it's important not to do when meeting a Japanese businessperson for the first time? Good social skills are critical to success in today's competitive business world. Excellent manners not only grease the wheels of commerce, but an employee's positive professional image rubs off on the company and improves its reputation. The Essential Guide to Business Etiquette, a practical guide for interacting effectively with colleagues, customers, and business associates, details the social skills necessary to ensure personal and professional success. Good manners are like gold in ...
Understanding how culture affects the ways we communicate—how we tell jokes, greet, ask questions, hedge, apologize, compliment, and so much more. We can learn to speak other languages, but do we truly understand what we are saying? How much detail should we offer when someone asks how we are? How close should we stand to our conversational partners? Is an invitation genuine or just pro forma? So much of communication depends on culture and context. In Getting Through, Roger Kreuz and Richard Roberts offer a guide to understanding and being understood in different cultures. Drawing on research from psychology, linguistics, sociology, and other fields, as well as personal experience, anecdo...
In the new economy project managers have assumed many of the tasks traditionally held by human resources professio-nals. "HR Concepts for Project Managers" addresses three areas crucial to a project manager's success.Foundation: Leadership, Ethics, Change Management, and HR Due Diligence/Cultural Issues.Fundamentals: Recruiting, Employee Relations, Compen-sation/Benefits, Training, Organizational Development and Performance Management, and Outsourcing.Foreign Affairs: This section covers countries project ma-nagers are most likely to encounter. This book includes Australia, Canada, China, EU, India, and South Africa.
The second edition of this popular textbook explores the latest approaches to cross-cultural management, as well as presenting strategies and tactics for managing international assignments and global teams. With a clear emphasis on learning and development, the text encourages students to acquire skills in multicultural competence that will be highly valued by their future employers. This has never been as important as now, in a world where, increasingly, all managers are global managers and where management practices and processes can differ significantly across national and regional boundaries. This edition has been updated after extensive market feedback to include new features: a new chapter on working and living abroad; applications boxes showing how theories and key concepts can be applied to solve real-life management problems; student questions to encourage critical thinking; and updated examples and references. Supplementary teaching and learning materials are available on a companion website at www.cambridge.org/steers. In addition, recommended in-depth cases for each chapter are available at www.iveycases.com/CaseMateBrowse.aspx.
Techniques for managing others while maintaining mutual respect.
This updated edition of the most comprehensive business guide for designers covers the interior design profession in a clear and well-organized style. From establishing a practice to managing a project, the reader progresses through all aspects of the business, whether in a small or large firm. The new edition includes additional information on ethics, as well as a companion website containing sample forms and other resources. This book is recommended by the NCIDQ as preparation for their professional registration examination.