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Best Practice Workplace Negotiations
Best Practice Workplace Negotiations offers a systematic approach to developing negotiating skills. It serves as an introduction to current best practices in negotiation that can be applied across a broad range of business situations. This up-to-the-minute course covers win-win vs. win-lose negotiations; the BATNA concept (best alternative to a negotiated agreement—what every negotiator should have in his mind before entering into any negotiation); walk-away price, or reserve point; negotiation as a logical set of process steps—preparation, initial moves, application of tactics, and post-deal evaluation; and the power of persuasive communication in negotiations. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Managing Change and Transition
This timely guide offers advice on how to recognize the need for organizational change, communicate the vision, prepare for structural change, and address emotional responses to downsizing.
Increase Your Influence at Work
People who know how to influence others in the office enjoy a greater measure of control over their work lives and advance their careers more rapidly than others. But what many don’t know is that the mysterious quality known as influence can be learned and developed by anyone. This practical book, filled with easy-to-apply tips for influencing managers, peers, and subordinates, shows readers how to: Win support for their ideas and projects • Contribute more fully to important decisions • Resolve conflicts more easily • Frame important issues for maximum benefit • Lead and manage more effectively • And much more Readers will discover how to develop the most important attributes necessary for influence—trustworthiness, reliability, and assertiveness—and find out how to move beyond being passive participants in their work lives, and gain the cooperation and atten tion of those who matter most.
Interpersonal Communication Skills in the Workplace
Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive ...
Scuttle Your Ships Before Advancing
In the spring of 1942, Japan's Admiral Yamamoto devised an ingenious strategy to attack Midway Island and deliver the knockout punch of the war in the Pacific. His elegant operational plan--which involved elaborate traps and diversions and required clockwork coordination--was founded on complete faith that he could predict the Americans' every move. But the perfect plan went wrong, and Japan's elite Strike Force was crushed, losing four carriers, over three hundred aircraft, and 2,500 men.What can today's business managers learn from Yamamoto's stunning defeat at the Battle of Midway? A great deal, according to Richard Luecke, and in Scuttle Your Ships Before Advancing, he illuminates lesson...
Managing Projects Large and Small
Managing Projects Large and Small: The Fundamental Skills for Delivering on Cost and On Time When it comes to project management, success lies in the details. This book walks managers through every step of project oversight from start to finish. Thanks to the book's comprehensive information on everything from planning and budgeting to team building and after-project reviews, managers will master the discipline and skills they need to achieve stellar results without wasting time and money. The Harvard Business Essentials series is for managers at all levels but is especially relevant for new managers. It offers on-the-spot guidance, coaching, and tools on the most relevant topics in business...
The Busy Manager's Guide to Delegation
Delegation amounts to a lot more than just passing work off onto subordinates, and when handled correctly, it gives managers a chance to lead more effectively. Authors Richard A. Luecke and Perry Mcintosh present leaders with a straightforward, five-step process for mastering delegation--and increasing their output. The Busy Manager’s Guide to Delegation teaches you to set the stage for excellent results, what to do if things go wrong, and ways to ensure that all their people benefit from the experience. In this book, you’ll discover: which tasks to delegate; how to identify the right people for the jobs; how to assign tasks; how to monitor progress and provide feedback; and how to evaluate performance. Filled with quick tips, exercises, self-assessments, and practical worksheets, The Busy Manager’s Guide to Delegation offers busy managers a way to strengthen their departments by focusing their newfound time and energy on developing the skills of their people.
Harvard Business Essentials
Hiring an all-star workforce and keeping it in place is a challenge for any organization. Packed with hands-on tips and tools, Hiring and Keeping the Best People offers managers comprehensive advice for hiring more effectively and increasing retention. Book jacket.
Crisis Management
In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management helps managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize precrisis resources, this book shows managers how to shepherd their teams from crisis to success. The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience and are especially valuable for the new manager. To assure quality and accuracy, a specialized content adviser from a world-class business school closely reviews each volume. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.
Creating Teams With an Edge
Teams can be a driving force for organizational performance--and managers can play a key role in teams' ultimate success or failure. Highlighting the latest research on team development and dynamics--and including hands-on tools for improving communication, resolving conflicts, promoting interdependence, and more--this guide helps managers at all levels to motivate teams to achieve higher performance.
