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Cracking the CRM Code
COVID has changed the game for all of us. It has forcefully fast-forwarded everyone into a digital era. Now, we have no other choice but to adopt technology to run our businesses. Although small businesses are agile to adopt changes, sometimes adopting technology can be challenging. Three friends – Anubhav, Jagdeep and Irshad – are running different businesses of different sizes in various industries. One of them already bought and failed CRM and the others still thinking of buying one. Liladhar Shastri, their class-mate, guides them through this bumpy but exciting journey of making a decision and actually buying CRM, then implementing it, solving user adoption problems and growing their business with CRM. I am sure you will find answers on their journey. If you have not yet thought of implementing CRM or you are in the process of buying one or you have already purchased it and struggled, I am sure Cracking the CRM Code will help you. This book will be specifically useful for business owners, sales managers and sales team leaders. CRM sellers and consultants will find useful insights into customer behavior and their CRM buying process. It will help them sell better.
The Art of Maximizing Debt Collections
"Diving deep into the realm of debt collections, this comprehensive guide, titled (The Art of Maximizing Debt Collections - Digitization, Analytics, AI, Machine Learning, Performance Management), serves as an authoritative handbook on the evolving landscape of collections analytics, automation, and strategic performance measurement. From its compelling introduction, uncovering five processes revolutionizing debt collections, to its culmination in exploring cutting edge applications of AI, machine learning, and robotic assistance in collections, this book is a definitive road map for professionals navigating the intricate world of debt recovery. Spanning fifteen meticulously crafted chapters,...
Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance
Boost sales results by zeroing in on the metrics that matter most “Sales may be an art, but sales management is a science. Cracking the Sales Management Code reveals that science and gives practical steps to identify the metrics you must measure to manage toward success.” —Arthur Dorfman, National Vice President, SAP “Cracking the Sales Management Code is a must-read for anyone who wants to bring his or her sales management team into the 21st century.” —Mike Nathe, Senior Vice President, Essilor Laboratories of America “The authors correctly assert that the proliferation of management reporting has created a false sense of control for sales executives. Real control is derived f...
Women and Sabarimala
Women and Sabarimala is an answer to the question “why aren’t women of menstrual age allowed to enter Sabarimala?” This book presents a never-before discussed perspective on the science behind the restrictions on women in the Sabarimala temple. Women and Sabarimala is a rare book and is written from a woman’s perspective, explaining the nature of the temple through India’s traditional knowledge systems, such as Ayurveda, Chakras, Tantra and Agama Shastra. At the same time, the author’s personal experiences simplify the understanding of these deep sciences, providing a glimpse into how temples impact the human physiology and, in particular, women’s menstrual cycles. This book will change the way Hindu temples, especially Sabarimala, are perceived and experienced.
CRM For Dummies
Save time, save money, and grow your business with more effective CRM CRM For Dummies is the small business leader's guide to managing customer interactions. Customer relationship management is a critical part of any business, and it encompasses everything from business strategy and HR to sales, marketing, events, and more. Solutions exist for businesses of any size, but how do you know which one is right for you? What features do you need? Do you have the people and processes in place to get the most out of whichever one you choose? This book is designed to help business leaders better understand effective CRM and identify the right solution for their business—but it's about much more tha...
Small Is Big
What is the common thread in the following true-life experiences? A global technology giant discontinues 97 per cent of its products and builds its empire with only 3 per cent of them. TED Talks speakers choose one topic and inspire millions in less than eighteen minutes. A father adopts a three-day workweek to spend time with his daughters and pursue a passion. Such choices find people saying YES to the priorities that truly matter and NO to everything insignificant. Such choices are about embracing what is meaningful and removing the clutter. Such choices are about finding purpose and joy in the little things. This is the essence of Small Is Big, the universal source code behind fulfilment, productivity and extraordinary results. Allow this book to guide you with real examples, extensive research and hands-on Learning Accelerator exercises, revealing the philosophy's transformative potential. Implement a powerful blueprint and set the ball rolling for incredible changes in life and business. Embark on a journey to harness the power of the Small. Witness the Big results come your way! Come, join the movement.
The The Art of CRM
This CRM masterclass gives you a proven approach to modern customer relationship management Key FeaturesProven techniques to architect CRM systems that perform well, that are built on time and on budget, and that deliver value for many yearsCombines technical knowledge and business experience to provide a powerful guide to CRM implementationCovers modern CRM opportunities and challenges including machine learning, cloud hosting, and GDPR complianceBook Description CRM systems have delivered huge value to organizations. This book shares proven and cutting-edge techniques to increase the power of CRM even further. In The Art of CRM, Max Fatouretchi shares his decades of experience building suc...
The Strategic Development of Talent
The Strategic Development of Talent moves beyond HRD to apply the principles of strategic business planning to talent management, knowledge management and workplace learning, and it has been retitled to underscore this emphasis. Anyone who wishes to use talent to support organizational strategy including CEOs, operating managers, and HR, HRD and WLP practitioners will find this text both informative and practical.
Building on SugarCRM
In the crowded field of customer relationship management (CRM) systems, SugarCRM stands out—not only for its modular design, but also for the ease with which you can develop, customize, and extend your CRM applications. This concise book provides a thorough overview of the development tools and APIs available in SugarCRM 6.2, showing both developers and nondevelopers alike how to use them to build a sample application step-by-step. You'll learn how to bend and twist SugarCRM’s extensible MVC framework to create custom applications, including solutions for automating your business that go beyond traditional CRMs. Learn how SugarCRM modules interact with one another through data relationships Build your CRM application with SugarCRM’s GUI developer tools—without touching code Use built-in design templates with Module Builder to design new CRM modules Customize modules with the Studio tool to add new fields or additional relationships between modules Automate common and tedious tasks within your application, using custom PHP code with SugarCRM's powerful API Integrate external applications into your CRM solution through SugarCRM's web services API
Becoming
Girls face so many challenges as we work to become the women we want to be. Guided journaling offers prompts, which are thoughts and questions that we can write about, learning more about who we are and who we want to become. Once you're conscious of the things which make you who you are, you can move forward into your life as a woman with confidence and courage. Answer the prompts head-on by writing directly into this book and watch as you Become the Best Version of You! Included are diary pages, sketch/scrapbook pages, and other activity pages for you to be as creative as you like when expressing your thoughts, feelings, and ideas. Feel free to unleash your artistic self! Becoming... a journal for girls and teens provides space for daily journaling as well as weekly writing prompts that promote: self-exploration goal planning positive thinking list-making creative writing imaginative thinking and more. The perfect gift for the girls in your life who are navigating their teen years!
