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Highly practical and accessible, this unique book gives therapists powerful tools for helping patients learn to cope with feared or avoided emotional experiences. The book presents a menu of effective intervention options--including schema modification, stress management, acceptance, mindfulness, self-compassion, cognitive restructuring, and other techniques--and describes how to select the best ones for particular patients or situations. Provided are sample questions to pose to patients, specific interventions to use, suggested homework assignments, illustrative examples and sample dialogues, and troubleshooting tips. In a large-size format for easy photocopying, the volume is packed with over 65 reproducible handouts and forms. Purchasers also get access to a companion website where they can download and print the reproducible materials.
Trust is the glue that holds organizations together. More powerful than contracts or authority, trust enables partner companies -- or groups within a company -- to achieve results that exceed the sum of the parts. Without trust, alliances fail. In Trusted Partners, internationally recognized alliance expert Jordan Lewis draws on four decades of advising and managing alliances to show -- for the first time -- how to build and sustain trust between and within organizations. A comprehensive and multifaceted analysis of trust, Trusted Partners shows how to develop, manage, measure, improve, or repair this important dimension of every business relationship. "Trust must be constructed, one step at...
This wise and practical book provides effective strategies for helping therapy clients with anxiety resolve ambivalence and increase their intrinsic motivation for change. The author shows how to infuse the spirit and methods of motivational interviewing (MI) into cognitive-behavioral therapy or any other anxiety-focused treatment. She describes specific ways to use MI as a pretreatment intervention or integrate it throughout the course of therapy whenever motivational impasses occur. Vivid clinical material -- including a chapter-length case example of a client presenting with anxiety and depression -- enhances the utility of this accessible guide. This title is part of the Applications of Motivational Interviewing Series, edited by Stephen Rollnick and William R. Miller.
Based on a major global research study into Global Account Management (GAM), Successful Global Account Managment shows companies how to adopt a radically different approach to dealing with their key accounts to operate as truly global suppliers.
The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon provides the most comprehensive treatment of key account management and planning yet published. For the first time, Capon introduces his breakthrough four-part "congruence model" of key account management -- a new, thoroughly researched approach to optimally managing your key account portfolio. First,...
As if growing up in the midst of the Great Depression isn't difficult enough, Paul Miller is dealing with a terrifying family secret. As the pressures of the Depression mount, Paul can no longer ignore the evidence piling up around him. The choices he makes will set him on a collision course with his family and with history. The Outhouse is a Depression Era coming of age story with a horrifying twist. The novel takes readers along for a thrilling three generation mystery, exploring how far a man would go to protect the people he loves.
This handbook focuses on the interpersonal aspects of language in use, exploring key concepts such as face, im/politeness, identity, or gender, as well as mitigation, respect/deference, and humour in a variety of settings. The volume includes theoretical overviews as well as empirical studies from experts in a range of disciplines within linguistics and communication studies and provides a multifaceted perspective on both theoretical and applied approaches to the role of language in relational work.
The next book of H. A. Covington’s Northwest novel trilogy, A Mighty Fortress picks up where A Distant Thunder left off, and serves as a bridge to the final novel in the series, The Hill of the Ravens. In a not too distant future, the United States is on the verge of breakup and collapse. America is hopelessly bogged down in an overseas war against the Islamic world in a dozen countries that seems to have no end, while at the same time the nation is torn by years of bloody domestic terrorism on the part of white militias in the Pacific Northwest, and Hispanic separatists in the Southwest. The economy, the government, and the legal system are falling apart. America is going broke and on the...
Although the therapeutic relationship is a major contributor to therapeutic outcomes, the cognitive behavioral psychotherapies have not explored this aspect in any detail. This book addresses this shortfall and explores the therapeutic relationship from a range of different perspectives within cognitive behavioral and emotion focused therapy traditions. The Therapeutic Relationship in the Cognitive Behavioral Psychotherapies covers new research on basic models of the process of the therapeutic relationship, and explores key issues related to developing emotional sensitivity, empathic understanding, mindfulness, compassion and validation within the therapeutic relationship. The contributors d...