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Addressing the problems of managing health care is one of the most pressing challenges facing western societies. In the UK the public are bombarded with negative press coverage of the National Health Service. Hope Behind the Headlines aims to provide practical help, hope, and ideas about what is possible to improve health care by shifting the cultures to ones that are truly orientated towards quality. This book will leave readers hopeful about their own ability to make a difference in their local health context. It includes chapters written by leaders in health care who share their experiences trying to shift culture in practice. These stories are first-person narratives that are very different from sanitised case studies that often glorify what happened and make readers feel inadequate. A must-read for all those concerned with improving health care in the UK.
Health systems worldwide are grappling with the challenge of coordinating difference in an increasingly complex care environment. In response this book features the latest research on organizational studies in healthcare and explores the relationship between strategic and organic change and what this means for the way we organize health work. Focusing on the complexity of healthcare environments, it discusses the need to cross professional and organizational boundaries. Specifically, this book focuses on the implications for health systems in the way that they continue to balance planning and intervention with organic learning systems. Comprising the best contributions from the 2018 Conference on Organizational Behaviour in Health Care (OBHC), this book is an important resource for healthcare researchers, as well as policy-makers and managers within the industry. Contributors explore the extent to which healthcare is codified through empirical analysis of practical interventions and conceptual debate.
This textbook offers a combination of rigorous theoretical exploration together with practical insights from those who are reponsible for managing change. It looks at organisational change from multiple perspectives, with the aim of helping readers navigate the landscape of change.
The definitive organization management text for executives and aspiring business leaders Organization: Contemporary Principles and Practices, Second Edition is the completely updated and revised landmark guide to "macro" organization theory and design, fully grounded in current international practice. International management expert John Child explores the conditions facilitating the development of new organizational forms and provides up-to-date coverage of the key developments driving new organization structure and practice. This revised Second Edition includes a new introductory section on Organization Theory as well as a complete Instructor Manual updated with new material on the basic p...
Supervision assures the quality of professional practice through careful monitoring; it heals wounds through wholesome listening and support and offers a unique and free space to develop that which we all want to progress: our personal relationships. This book will help professional supervisors, consultants and coaches with the `care for the self¿ aspect of their role - the art of enhancing one¿s own performance with the help of experience in practice. The book features: A compact overview of the whole profession of coaching and consulting supervision An integrated approach for coaches and consultants, highlighting differences More than 40 real-life case vignettes Short summaries after eac...
Reflecting the challenges and opportunities of achieving improvement in healthcare systems, the contributions of this innovative new text lend depth and nuance to an increasing area of academic debate. Encompassing context, processes and agency, Managing Improvements in Healthcare addresses the task of attaining, embedding and sustaining improvement in the industry. The book begins by offering insight into the different valued aspects of quality, providing specific examples of national and organizational interventions in pursuit of improvement. The second part focuses on strategies for embedding good practice and ensuring the spread of high quality through knowledge mobilization, and the final part draws attention to the different groups of change agents involved in delivering, co-creating and benefitting from quality improvement. This inventive text will be insightful to those researchers interested in healthcare and organization, looking to transform theory into policy and practice.
Once again, well-known ghost story writer Docia Williams brings us an all-new book about recent ghost sightings and mysterious happenings in the Alamo City. A chilling book for those wanting a guide to places where spirits are known to rendezvous or for those who just like a good ghost story.
The Art of Coaching is a book to shift thinking and open up new possibilities, to stimulate fresh insight, to adapt to your needs as a coach or manager and to use creatively in practice. Written by two experienced, highly qualified international coaches and supervisors, this creative book offers ideas to use across the range of coaching contexts including leadership, decision making, change and supervision. Combining brand-new, original diagrams with classic models from the learning development and management fields, Jenny Bird and Sarah Gornall have a created a valuable resource for quick reference, instant accessibility and fast learning, built on a strong theoretical base. Each model in t...
Many if not most teams in the modern workplace fall well short of harnessing their collective capability, maintains Erik de Haan, resulting in loss of performance and poor results. For the author of the Team Coaching Pocketbook and director of the Ashridge Centre for Coaching, this is a depressing thought yet he's quick to point out that poor performance is readily managed if team members are minded to reflect intelligently on how they operate and have the skills to do so. "This is where team coaching can be beneficial", says de Haan. "It helps teams think through what they are doing and why, how they can integrate individual skill sets and how they can innovate." Written by an expert in his field, this is a practical, insightful guide to team coaching which will benefit both coaching specialists and team leaders.
This naval history of the Delaware Estuary spans three centuries, from the arrival of the Europeans to the end of the World War II. The author describes the shipbuilders and infrastructure, and the ships and men who sailed this surprisingly active waterway in peace and in war. From Philadelphia to the Delaware Capes, the story of the nascent U.S. Navy and key historical figures emerges. Dozens of historic images and four appendices are included.