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Performance Architecture
Performance ARCHITECTURE The Art and Science of Improving Organizations is a hands-on guide to real world techniques for improving performance within the workplace. This important book explores the Human Performance Technology Landscape model that was presented in the bestselling book, the third edition of Handbook of Performance Technology. Framed by the Landscape model and supported by other proven models and tools, the book provides effective structures for anyone who needs to develop their performance improvement skills and knowledge and achieve results. A cutting-edge resource, this book draws on the experiences of the authors in combination with the work of notables in human performanc...
Organizational Intelligence
Essential resources for training and HR professionals Kenneth H. Silber and Lynn Kearny Organizational Intelligence A Guide to Understanding the business of your organization for HR, Training, and Performance Consulting Organizational Intelligence To succeed, those who practice as training, HPT, ID, OD, HR, or IT professionals must understand the "language of business," and the key business issues and measures of the organizations we work for. Organizational Intelligence shows how to use the proven Business Logics Model to gather and synthesize the information needed to understand organizations, and how to align our work to key business issues, explain it in appropriate language, and measure...
Graphics for Learning
Are you getting the most learning value from visuals? Thoroughly revised and updated, Graphics for Learning is the second edition of the bestselling book that summarizes the guidelines for the best use of graphics for instructional materials, including multimedia, texts, working aids, and slides. The guidelines are based on the most current empirical scientific research and are illustrated with a wealth of examples from diverse training materials. The authors show how to plan illustrations for various types of content, including facts, concepts, processes, procedures, and principles. The book also discusses technical and environmental factors that will influence how instructional professiona...
Through Grateful Eyes: the Peace Corps Experiences of Dartmouth’s Class of 1967
As the 1967 graduates of Dartmouth College received their diplomas, not many of them envisioned spending several years overseas in the underdeveloped world, living and working amid unimaginable disease, extreme poverty, and other hardships. But an extraordinary number of class members from the remote college in New Hampshire’s mountains subsequently accepted invitations to journey to twenty-four different countries to live, work, learn, socialize, subsist, and grow with families in their host countries. They were Peace Corps volunteers, and their mission was to promote world peace and friendship in programs of agriculture, conservation, education, forestry, health, hydrology, law, marketin...
Handbook of Human Performance Technology
The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice. Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in ...
The Student Leadership Guide
Finally, an acclaimed text written for students who are 1) interested in learning about leadership concepts from both academic and popular literature, and 2) looking for a real-world framework to aid them in conceptualizing and practicing leadership.
Nine Practices of 21st Century Leadership
Near the end of the 20th Century, the leadership concept radically evolved away from the traditional concept of accomplishing work through others. Unfortunately, too many professionals unconsciously still have faulty traditional assumptions that can get them, their teams, and their organizations in trouble. The author has researched the evolution of leadership and summarizes seven contemporary principles, twenty-six underlying leadership beliefs, and nine crucial practices of 21st Century Leadership. While too many leadership books focus on qualities, DePaul explains specific behaviors for practicing leadership. The second edition includes new research about leadership and leadership develop...
Instructional Design for Organizational Justice
Instructional Design for Organizational Justice prepares instructional designers to use culturally relevant, performance-based learning materials and environments that improve organizational and workplace learning experiences for today’s diverse, globalized contexts. With socially just leadership and DEI initiatives growing in institutions across sectors, today’s instructional design programs must prepare graduate students to be more culturally relevant, equity-minded, and inclusive in their professional practice. This textbook explores the implementation of systematic, systemic, and performance-oriented designs alongside the use of organizational justice theory to facilitate more equita...
The Quality Management Sourcebook
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The ...
The High Cost of Low Morale...and what to do about it
While the morale of an organization is an intangible element composed of feelings and attitudes of individuals and groups, the effects of morale include tangible and extremely important factors such as profits, efficiency, quality, and productivity. Low morale and its costliest indicator, high turnover, can be a tremendous drain on a company's finances. Managers often view morale as mysterious and unpredictable, when in fact it is a measurable, controllable expense. The High Cost of Low Morale explores the underlying causes of low morale and offers you field-proven, practical methods for increasing morale and reducing turnover in your organization.
