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Knowledge Management Tools and Techniques
Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions—technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and im...
Many Ships One Boat
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China and India Online
This is the first book-length comparison of the politics and diplomacy of information technology development in the two most populous nations. Visit our website for sample chapters!
The Digital Origins of Dictatorship and Democracy
Around the developing world, political leaders face a dilemma: the very information and communication technologies that boost economic fortunes also undermine power structures. Globally, one in ten internet users is a Muslim living in a populous Muslim community. In these countries, young people are developing political identities online, and digital technologies are helping civil society build systems of political communication independent of the state and beyond easy manipulation by cultural or religious elites. With unique data on patterns of media ownership and technology use, The Digital Origins of Dictatorship and Democracy demonstrates how, since the mid-1990s, information technologies have had a role in political transformation. Democratic revolutions are not caused by new information technologies. But in the Muslim world, democratization is no longer possible without them.
Knowledge Management in Practice
This is the third entry in an ambitious, highly regarded KM book series edited by T. Kanti Srikantaiah and Michael E. D. Koenig. Where Knowledge Management for the Information Professional (2000) offered information professionals an introduction to KM and Knowledge Management Lessons Learned (2004) assessed KM applications and innovations, Knowledge Management in Practice looks at how KM can be and is being implemented in organizations today. Featuring the contributions of more than 20 experts in the field, the book is unique in surveying the efforts of KM specialists to extend knowledge beyond their organizations and in providing a framework for understanding user context. The result is a must-read for any professional seeking to connect organizational KM systems with increasingly diverse and geographically dispersed user communities.
Knowledge Management in Tourism Industry
Introduction to Research: As the Title of the research itself indicates that the research is into the study of Knowledge managements inputs, building KM* perspectives specifically into the challenging service sector- Indian tourism and would lead into KM applications and implements and its impact on service management in general. The research has been conducted at Mysore - one of the world famous tourist destination in Karnataka to have the study based on international customer base .The study would like to assess the level of awareness, understanding of the importance of KM, the level of implementation ( with or without technology support) which can be used as a strategic HR tool in the hands of tourism players and their employees especially those in hospitality industry like five star hotels, resorts with their add on services like guides, tourist cabs, vans, buses etc.. to deliver world class customized services to capture bigger market and market themselves through word of mouth – brand building to the remote corner of the world.
The Internet and Governance in Asia
Examines key implications for democratization, cyber security, e-government, technical coordination and Internet policy and regulation.
State of the Urban Youth, 2010/2011
"This report is based on data from UN-HABITAT's Global Urban Indicator Database, as well as surveys of, and focus group discussions with, selected representative groups of young people in five major cities located in four developing regions: Rio de Janeiro (Brazil), Mumbai (India), Kingston (Jamaica), Nairobi (Kenya) and Lagos (Nigeria)"--p. ix.
Meeting the Information Challenge
Africa faces serious challenges in the world of globalisation. One of the most serious and basic of these challenges is that of information and communication technologies. Meeting the range of social, economic and political goals in the contemporary world requires the meeting of the information challenge. This volume - primarily the product of a specialist meeting at Cornell University - provides both overview and detail on how this challenge can be and is being met.
State of the World's Cities 2008/9
Cities are perhaps one of humanity's most complex creations, never finished, never definitive. They are like a journey that never ends. Their evolution is determined by their ascent into greatness or their descent into decline. They are the past, the present and the future. Cities contain both order and chaos. In them reside beauty and ugliness, virtue and vice. They can bring out the best or the worst in humankind. They are the physical manifestation of history and culture and incubators of innovation, industry, technology, entrepreneurship and creativity. Cities are the materialization of humanity's noblest ideas, ambitions and aspirations but when not planned or governed properly, can be ...
