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Pride
The werecat council has three cardinal laws ; and headstrong Faythe stands accused of breaking two of them: infecting a human with her supernatural skills and killing him to cover her tracks.
Learning Through Transmedia Storytelling
Transmedia storytelling, developing a narrative across multiple platforms to expand learning and engagement, works because it encourages learners to be resourceful, and is social, mobile, accessible, and re-playable. This Infoline will: Provide a framework for good storytelling techniques. Explain what transmedia storytelling is, and why and how it is effective. Help you find a practical and valuable “story structure” for learning design challenges. Describe the trainer’s role in transmedia storytelling. This Infoline comes with tips for designing transmedia learning based on the traditional storytelling framework, and provides examples of effective transmedia storytelling in the business and learning environments.
10 Steps to Successful Customer Service
Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin covers all the bases critical for success from trust and relationship building to maintaining a big picture perspective to avoid burn out on the job. The 10 Steps to creating spectacular customer service! Step 1: Identify Service Motivation and Mission Step 2: Define Great Service for Your Organization Step 3: Form Great Relationships Step 4: Build Trusting Relationships that Last Step 5: Use the Law of Attraction—Be Positive Step 6: Aggressively Solve Problems—the Bigger the Better Step 7: Recover from Mistakes Gracefully Step 8: Give Customers and Yourself a Break Step 9: Keep It Cool When Things Get Hot Step 10: Be Your Own Best Customer
Symphoria: The Orchestra of Central New York
Symphoria, known as the Orchestra of Central New York, is one of only two musician-governed orchestras in the United States. Founded in 2012, Symphoria was created by the musicians who were disbanded when the Syracuse Symphony Orchestra went bankrupt just as it was celebrating its 50th anniversary. Over 100 years after the founding of the very first symphony orchestra in Central New York in 1921, Symphoria celebrates a new model, more modest in scope but equally ambitious in purpose: to contribute to a diverse, vibrant, equitable, and culturally rich Central New York community through the power of great music.
The Generative AI Practitioner’s Guide
Generative AI is revolutionizing the way organizations leverage technology to gain a competitive edge. However, as more companies experiment with and adopt AI systems, it becomes challenging for data and analytics professionals, AI practitioners, executives, technologists, and business leaders to look beyond the buzz and focus on the essential questions: Where should we begin? How do we initiate the process? What potential pitfalls should we be aware of? This TinyTechGuide offers valuable insights and practical recommendations on constructing a business case, calculating ROI, exploring real-life applications, and considering ethical implications. Crucially, it introduces five LLM patterns—...
Air Force Magazine
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Generative AI: The Insights You Need from Harvard Business Review
The future of AI is here. The world is transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear Gen AI will transform the business landscape, but when and how much remain to be seen. Meanwhile, your smartest competitors are already navigating the risks and reaping the rewards of these new technologies. They're experimenting with new business models around generating text, images, and code at astonishing speed. They're automating customer interactions in ways never before possible. And they're augmenting human creativity in order to innovate faster. How can you take advantage of generative AI and avoid having your business disrupted? Generative AI: T...
Curiosity
Unleash your inner curiosity to experience a new world of meaning and opportunity Curiosity: The Secret Ingredient for Success in Personal and Professional Growth describes the ins and outs of curiosity: what it is, how it works and what it does; how it influences success for individuals and organisations, why it is hard to maintain over time and how we – and our organisations - can get (even) better at it. The book is a practical guide for professionals to help them become aware of and take intentional action towards being more curious towards the world, others and even themselves. With curiosity gaining traction in the business world as a new paradigm for being, relating and leading for ...
Subject Catalog
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