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This edited book, Global Social Work - Cutting Edge Issues and Critical Reflections, presents global social work expertise, practical tools, and an iterative and reflective process for developing a global social work pedagogy that advances deep disciplinary learning. The authors offer the specifics of a justice based, decolonizing global social work education and practice. This book will be an asset to faculty communities interested in specializing in global social work. The book offers hope that the faculty, students, and practitioners of social work develop an intercultural, international, cross-border critical approach that further prepares them to meet the global standards of social work education and research and at the same time skillfully act, advocate, and transform global communities and their role in a globalized world.
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Quality by Design reflects the research and applied training conducted at Dartmouth Medical School under the leadership of Gene Nelson, Paul Batalden, and Marjorie Godfrey. The book includes the research results of high-performing clinical microsystems, illustrative case studies that highlight individual clinical programs, guiding principles that are easily applied, and tools, techniques, and methods that can be adapted by clinical practices and interdisciplinary clinical teams. The authors describe how to develop microsystems that can attain peak performance through active engagement of interdisciplinary teams in learning and applying improvement science and measurement; explore the essence...
This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will ...
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
This study demystifies the concept of collaboration. The author suggests a framework to enable collaboration to take place, and details the skills which can be used to facilitate the process. She concludes that inter-professional and interagency collaboration can be creative and exciting despite the problems involved.
Leadership is in no way an innate capacity, leaders learn how to lead. This involves constructing leadership through reflection. Reflection takes many different forms. One is to practice being a leader, another is to take courses, read books or why not watch films. Most people have seen more films that the books we have read and here we launch the thesis that the role of the cinema in providing work place behavioural norms has in fact been underestimated. In this book nine films are analysed in terms of what they say about leadership.
Malcolm Payne reveals how team members in care services can use networking and teambuilding to strengthen their practice by being open to work with wider networks of agencies, professionals and service users.