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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli ex...
The Conservative Ascendancy
Hailed as "perhaps the best scholarly overview of the conservative movement in print" (American Conservative), Donald Critchlow's The Conservative Ascendancy has depicted, as no other book has, the wild ride of the Republican Right. Newly updated and available for the first time in paperback, it continues to offer the best account of the conservative struggle to reverse the momentum of the New Deal. In tracing the conservative revival, Critchlow chronicles how conservative beliefs were translated into political power. He shows how conservatives, from think tank theorists to grassroots mobilizers, gained control of the Republican party by defeating its liberal eastern wing only to find that t...
Hoods and Shirts
Extreme right-wing groups have always been a part of the American religious and political landscape. The era between the world wars, especially the 1930s, was a particularly volatile period, and by 1940, racist, nativist, and fascist groups had become so visible as to arouse public fears of insurrection and sabotage. In Hoods and Shirts, Philip Jenkins uses developments in Pennsylvania as a case study of the local activities and broader significance of organizations such as the Ku Klux Klan, the Italian Black Shirts, the Silver Legion, the German-American Bund, and Father Coughlin's Christian Front. Pennsylvania's cities were a stronghold of several of the most active extremist movements, an...
Black Sun
Uncovers the mindset and motives that drive far-right extremists More than half a century after the defeat of Nazism and fascism, the far right is again challenging the liberal order of Western democracies. Radical movements are feeding on anxiety about immigration, globalization and the refugee crisis, giving rise to new waves of nationalism and surges of white supremacism. A curious mixture of Aristocratic paganism, anti-Semitic demonology, Eastern philosophies and the occult is influencing populist antigovernment sentiment and helping to exploit the widespread fear that invisible elites are shaping world events. Black Sun examines this neofascist ideology, showing how hate groups, militia...
The Executive’s Guide to Consultants: How to Find, Hire and Get Great Results from Outside Experts
Maximize Your Return on Expertise Research shows a high proportion of consultants fail to deliver results on time, on budget, and on target. Rare is the project that exceeds your expectations. But help is here. The Executive's Guide to Consultants explains how to ensure that every project delivers measurable benefits every time. This book will help you find experts, invest wisely, accelerate change, and achieve your most important goals by tapping into the genius of others. The Executive's Guide to Consultants contains breakthrough ideas covered by no other book, including: Sophisticated new contract structures that maximize your ROI Essential methods for reducing project risk Cutting-edge t...
A Comprehensive Encyclopedia of Film Noir
Featuring rumpled PIs, shyster lawyers, corrupt politicians, double-crossers, femmes fatales, and, of course, losers who find themselves down on their luck yet again, film noir is a perennially popular cinematic genre. This extensive encyclopedia describes movies from noir's earliest days – and even before, looking at some of noir's ancestors in US and European cinema – as well as noir's more recent offshoots, from neonoirs to erotic thrillers. Entries are arranged alphabetically, covering movies from all over the world – from every continent save Antarctica – with briefer details provided for several hundred additional movies within those entries. A copious appendix contains filmographies of prominent directors, actors, and writers. With coverage of blockbusters and program fillers from Going Straight (US 1916) to Broken City (US 2013) via Nora Inu (Japan 1949), O Anthropos tou Trainou (Greece 1958), El Less Wal Kilab (Egypt 1962), Reportaje a la Muerte (Peru 1993), Zift (Bulgaria 2008), and thousands more, A Comprehensive Encyclopedia of Film Noir is an engrossing and essential reference work that should be on the shelves of every cinephile.
Federal Yellow Book
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Women of the Far Right
List of Illustrations Preface Acknowledgments 1: The Context of the World War II Mothers' Movement 2: Elizabeth Dilling and the Genesis of a Movement 3: The Fifth Column 4: The National Legion of Mothers of America 5: Cathrine Curtis and the Women's National Committee to Keep the U.S. Out of War 6: Dilling and the Crusade against Lend-Lease 7: Lyrl Clark Van Hyning and We the Mothers Mobilize for America 8: The Mothers' Movement in the Midwest: Cincinnati, Cleveland, and Detroit9: The Mothers' Movement in the East: Philadelphia and New York 10: Agnes Waters: The Lone Wolf of Dissent 11: The Mass Sedition Trial12: The Postwar Mothers' Movement 13: The Significance of the Mothers' Movement Epilogue: "Can We All Get Along?" Notes Bibliographical Essay Index Copyright © Libri GmbH. All rights reserved.
Window on Freedom
Demonstrates how US foreign policy has been embedded in social, economic and cultural factors of domestic and foreign origin. It argues that the campaign to realize full civil rights for racial and ethnic minorities in the US is best understood in the context of competitive international relations.
