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Hospitality and Tourism in Transition in Central and Eastern Europe
This book is the result of the joint efforts of hospitality and tourism academicians of eleven countries in Central and Eastern Europe – all of them members of La Fondation pour la Formation Hôtelière based in Switzerland, which for more than twenty years has supported the development and the evolution of hospitality and tourism education in thirty nine educational institutions across Central and Eastern Europe. The book analyses hospitality and tourism development in various countries in the period of transition (1990-2015). Its main advantage is that the research is conducted by native hospitality and tourism researchers and specialists from each country. The volume will appeal to a large audience of lecturers, researchers, and students in hospitality and tourism both across Europe and worldwide, as well as to all people interested in Central and Eastern European countries’ general development and its specifics during the transition period.
Talent Management in Hospitality and Tourism
Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective.
Directory
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PRIME FEB MAR 2013
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PRIME AUG SEP 2013
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The Pioneer
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POSTHUMOUS CHILD
A young woman named Norita is found dead at a playground in Bangsar. Forensic examination makes an eerie discovery: The victim was pregnant but her baby has been stolen from the womb. Inspector Mislan Latif and his assistant Detective Sergeant Johan Kamaruddin of Special Investigations (D9) examine Norita’s life as a GRO who entertained some very rich and connected clientele, including men in politics and the judiciary. Was she killed by one of her clients? And what happened to the baby? Mislan’s boss Superintendent Samsiah suggests that this may not be a simple case of baby trafficking but may have a supernatural element. Mislan must overcome his natural disdain for such beliefs in order to consider every angle – all while dealing with a few powerful men who are determined to shut down the investigation. (Buku Fixi) (Fixi Novo)
PRIME APR MAY 2013
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