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Professionalism and Public Service
  • Language: en
  • Pages: 361

Professionalism and Public Service

The contributors to this volume trace the evolution of public administration institutions and explore issues such as the protection and improvement of the public service, recent innovations in the area of service delivery, and how this has created increased legitimacy and recognition from citizens.

Contracts, Performance Measurements, and Accountability in the Public Sector
  • Language: en
  • Pages: 200

Contracts, Performance Measurements, and Accountability in the Public Sector

  • Type: Book
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  • Published: 2005
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  • Publisher: IOS Press

This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and h...

Managing Diversity in the Civil Service
  • Language: en
  • Pages: 202

Managing Diversity in the Civil Service

  • Type: Book
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  • Published: 2001
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  • Publisher: IOS Press

Those who wish to read other papers and follow the debate between the participants, can visit the DPEPA website.

Inducing Client Focus in Bureaucracy
  • Language: en
  • Pages: 288

Inducing Client Focus in Bureaucracy

  • Type: Book
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  • Published: 2002
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  • Publisher: Unknown

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Official Journal of the European Communities
  • Language: en
  • Pages: 482

Official Journal of the European Communities

  • Type: Book
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  • Published: 1999
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  • Publisher: Unknown

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Peasant and French
  • Language: en
  • Pages: 258

Peasant and French

Describes the negotiation of French national identity during the nineteenth century in terms of the relationship between the French and their rural cultures.

The World We Could Win
  • Language: en
  • Pages: 212

The World We Could Win

  • Categories: Law
  • Type: Book
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  • Published: 2005
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  • Publisher: IOS Press

Containing six essays, this volume looks thematically at different elements or facets of Global Governance and the issues that arise. It deals with some regional perspectives on Global Governance. It aims to raise our eyes beyond the known world in public administration and also looks at the unit of analysis.

Combating Corruption, Encouraging Ethics
  • Language: en
  • Pages: 258

Combating Corruption, Encouraging Ethics

Ethical foundations : virtue, consequence, principle -- Responsibility and accountability -- Twenty-first century challenges : global dimensions/changing boundaries -- Understanding fraud, waste, and corrupt practices -- Graft, bribery, and conflict of interest -- Lying, cheating, and deception -- Privacy, secrecy, and confidentiality -- Abuse of authority and "administrative evil"--Establishing expectations, providing guidelines, and building trust -- Transparency, whistle blowing, and dissent -- Compliance, oversight, and sanctions -- Leadership and individual responsibility : encouraging ethics.

New Public Administration in Britain
  • Language: en
  • Pages: 308

New Public Administration in Britain

  • Type: Book
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  • Published: 2005-08-05
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  • Publisher: Routledge

First published in 1984 this book has established itself as the leading text in British public administration. The third edition builds on the previous edition's success to bring the considerable changes and very latest developments in the field. This edition includes: * a new chapter on the influence of Europe * a focus on new developments that have emerged in recent years such as managerialism, privatisation, consumerism, charters, contracting and regulation * new features include boxed summaries of key concepts and facts, guides to further reading as well as an extensive bibliography. Written by three leading authorities in the field, this text will be essential reading for those who want an authoritative and comprehensive introduction to public administration.

The European Ombudsman Annual Report
  • Language: en
  • Pages: 1078

The European Ombudsman Annual Report

  • Type: Book
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  • Published: 1996
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  • Publisher: Unknown

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