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Researching the Visual
This second edition provides an excellent overview of the field by covering the traditional themes and current trends in image centred photographic visual inquiry but extends this by demonstrating the rich possibilities available through the analysis of everyday objects, places and interactions. The book includes chapters on researching 2D and 3D visual data, along with lived and living visual data, and also features a brand new chapter on researching the virtual world of the internet. Drawing on theoretical traditions as diverse as semiotics, ethnomethodology, symbolic interactionism and material culture studies, the second edition provides an invaluable guide for researchers interested in conducting innovative visual inquiry. Packed with exercises and projects, the book makes it easy for students to undertake their own research with limited resources and budget. The new edition also features helpful icons alerting researchers to important ethical considerations that are vital in the field of visual research. Generously illustrated with images and diagrams, this new edition is the perfect companion to those doing projects, dissertations or theses involving visual research.
Pragmatics across Languages and Cultures
This handbook provides a comprehensive overview, as well as breaking new ground, in a versatile and fast growing field. It contains four sections: Contrastive, Cross-cultural and Intercultural Pragmatics, Interlanguage Pragmatics, Teaching and Testing of Second/Foreign Language Pragmatics, and Pragmatics in Corporate Culture Communication, covering a wide range of topics, from speech acts and politeness issues to Lingua Franca and Corporate Crises Communication. The approach is theoretical, methodological as well as applied, with a focus on authentic, interactional data. All articles are written by renowned leading specialists, who provide in-depth, up-to-date overviews, and view new directions and visions for future research.
Researching the Visual
This exciting Second Edition provides an overview of the field of visual research by drawing on the contributions of traditions as diverse as semiotics, ethnomethodology, symbolic interactionism and material culture studies and by demonstrating their potential application for the visual researcher. The new edition includes fully updated exercises which show students how `low-tech, low-budget' visual research can provide methodologically sophisticated ways of testing and developing cultural theory. The book also addresses the ethical considerations that are relevant to visual researchers. Generously illustrated with images and diagrams, this new edition is the perfect companion to those doing visual research projects and writing dissertations and theses.
Producing and Managing Restricted Activities
This book examines the kinds of talk that service providers working in various settings (e.g. doctors, healthcare providers, helpline call takers, tourist officers) seek to avoid in their interactions with clients, when such talk may be expected or due in some way. The studies utilise Conversation Analysis to demonstrate how participants use the interactional practices of avoidance and withholding to construct specific activities as restricted. The various authors also show how, in contributing to the restricted character of certain activities, withholding and avoidance in turn contribute to both the accomplishment of the particular work of the specific organisations and to the construction of the specific institutional identities of the professionals. Overall, the collection offers an authoritative account of restriction and avoidance in workplace interaction.
Calling for Help
Telephone helplines have become one of the most pervasive sites of expert-lay interaction in modern societies throughout the world. Yet surprisingly little is known of the in situ, language-based processes of help-seeking and help-giving behavior that occurs within them. This collection of original studies by both internationally renowned and emerging scholars seeks to improve upon this state of affairs. It does so by offering some of the first systematic investigations of naturally-occurring spoken interaction in telephone helplines. Using the methods of Conversation Analysis, each of the contributors offers a detailed investigation into the skills and competencies that callers and call-tak...
Advice in Discourse
This multi-faceted collection of research papers on Advice in Discourse focuses on advisory practices in different contexts. Data is drawn from academic, educational and training settings, health-related practices, and computer-mediated communication. The languages involved are Cantonese, English, Finnish, Japanese, Spanish and Russian. The chapters treat professional and institutional practices, practices that contain peer interaction within an institutional framework, and non-institutional peer interaction, as well as solicited and non-solicited advice in written and spoken form. The work reported on clearly demonstrates the complexity of the advisory activity, which needs to be studied in...
How to Analyze Talk in Institutional Settings
Three approaches to analyzing institutional talk are introduced by internationally-recognized experts: Conversation Analysis, Discursive Psychology and Critical Discourse Analysis. The main section of the book ("Applications") illustrates these approaches by taking the reader through the process of analysis in such instances as how pilots talk in aircraft cockpits, how computer helpdesks work and how political speeches are constructed. Finally, the book opens up some theoretical and methodological controversies that occupy practitioners today. In this way, readers are introduced to the most recent ways of seeing how talk is critical to making the modern world work.
Sociology
Building upon the success of previous editions, this fully revised edition of Sociology lays the foundations for understanding sociology in Australia. The depth and breadth of the book ensures its value not only for first-year students, but for sociology majors requiring on-going reference to a range of theoretical perspectives and current debates. This fifth Australian edition continues to build on the book’s reputation for coverage, clarity and content, drawing upon the work of leading Australian sociologists as well as engaging with global social trends and sociological developments.
Communication in Healthcare Settings
This book presents an international snapshot of communication inhealthcare settings and examines how policies, procedures andtechnological developments influence day to day practice. Brings together a series of papers describing features ofhealthcare interaction in settings in Australasia, the U.S.A,continental Europe and the UK Contains original research data from previously under-studiedsettings including professions allied to medicine,telephone-mediated interactions and secondary care Contributors draw on the established conversation analyticliterature on healthcare interaction and broaden its scope byapplying it to professionals other than doctors in primarycare Examines how issues relating to policy, procedure or technologyare negotiated and managed throughout daily healthcarepractice
Class Analysis and Contemporary Australia
Collection of essays which describe and examine the consequences of the Australian class structure. The findings and observations of the authors are based on their 1986 national survey of the Australian workforce.
