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Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication.
Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. The book initially focuses on NASA, an organization that experiences and engages with high complexity and risk daily. As a participant-observer in the Apollo program, the author witnessed p...
While traditional in its coverage of the major research traditions that have developed over the past 100 years, Organizational Communication is the first textbook in the field that is written from a critical perspective while providing a comprehensive survey of theory and research in organizational communication. Extensively updated and incorporating relevant current events, the Second Edition familiarizes students with the field of organizational communication—historically, conceptually, and practically—and challenges them to critically reflect on their common sense understandings of work and organizations, preparing them for participation in 21st-century organizational settings. Linking theory with practice, Dennis K. Mumby and new co-author Timothy R. Kuhn skillfully explore the significant role played by organizations and corporations in constructing our identities.
This collection provides a well-rounded view of organizational conflict in three broad categories: ways of thinking about organizational conflict, individual processes, and interaction processes. It enriches the positivistic literature on conflict and organizations with a focus on non-reductionistic views of conflict, individual and interactive processes of conflict, conflict management (as opposed to resolution), and the constructive nature of conflict—aiming at understanding rather than prescription. Recounting the history of the study of organizational conflict, the book presents alternative views to the traditional positivistic approach and the traditional assumption that conflict is destructive. Rather, conflict is seen as a naturally-occurring human phenomenon, which may manifest itself on different levels with negative or positive outcomes. The book also focuses on the individual, showing how predisposition or skills impact on conflict in the organization, and vice versa. It also examines conflict interaction processes and their reciprocal influence on individuals, the organization, and/or the environment.
This incisive Handbook critically examines the role and place of media and communication in development and social change, reflecting a vision for change anchored in values of social justice. Outlining the genealogy and history of the field, it then investigates the possible new directions and objectives in the area. Key conclusions include an enhanced role for development communication in participatory development, active agency of stakeholders of development programs, and the operationalization of social justice in development.
The Communication Yearbook annuals publish diverse, state-of-the-discipline literature reviews across the field of communication. Sponsored by the International Communication Association, volumes offer insightful descriptions of research as well as reflections on the implications of those findings for other areas of the discipline. Editor Christina S. Beck presents a diverse, international selection of articles that highlight empirical and theoretical intersections in the communication discipline.
This book examines the use of conversational humor in a second language in the context of study abroad. Using a longitudinal design, naturalistic interactions, and a language socialization framework, the study investigates the ways in which study abroad students develop in their production of humor in second language Spanish and discusses how those developments are the result of language learning processes grounded in social interaction.
This is an annual review of current research in communication which provides readers with the latest research in the field of communication studies. Topics covered include journalism and broadcasting practice, and intercultural negotiation.
In this extraordinary tale of union democracy, Dana L. Cloud engages union reformers at Boeing in Wichita and Seattle to reveal how ordinary workers attempted to take command of their futures by chipping away at the cozy partnership between union leadership and corporate management. Taking readers into the central dilemma of having to fight an institution while simultaneously using it as a bastion of basic self-defense, We Are the Union offers a sophisticated exploration of the structural opportunities and balance of forces at play in modern unions told through a highly relevant case study. Focusing on the 1995 strike at Boeing, Cloud renders a multi-layered account of the battles between co...