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Perilaku Konsumen
  • Language: id
  • Pages: 148

Perilaku Konsumen

Karya berjudul "Perilaku Konsumen" ini memberikan sajian analisis mendalam berkaitan dengan perilaku konsumen dalam membeli dan menggunakan produk atau jasa. Melalui berbagai teori dan pendekatan, buku ini menjelaskan bagaimana sikap, persepsi, motivasi, serta faktor sosial dan budaya membentuk perilaku konsumen. Penulis juga membahas implikasi perilaku konsumen dalam strategi pemasaran, dengan menyoroti pentingnya memahami kebutuhan dan keinginan konsumen untuk menciptakan produk yang relevan dan menarik. Buku ini dirancang untuk memberikan pemahaman yang komprehensif tentang perilaku konsumen, dengan studi kasus, contoh nyata, dan aplikasi praktis dalam dunia bisnis. Dengan demikian, buku ini menjadi referensi penting bagi mahasiswa, akademisi, dan praktisi di bidang pemasaran, manajemen, dan bisnis yang ingin mengembangkan strategi pemasaran yang efektif dan berbasis data. Melalui pemahaman yang lebih baik tentang perilaku konsumen, pembaca dapat mengoptimalkan keputusan bisnis dan mencapai kesuksesan dalam pasar yang semakin kompetitif.

Influencer Marketing for Brands
  • Language: en
  • Pages: 170

Influencer Marketing for Brands

  • Type: Book
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  • Published: 2019-11-30
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  • Publisher: Apress

In the next few years, brands are on track to spend billions of dollars on influencer marketing. This form of marketing—currently utilized with great success on Instagram and YouTube—is not a short-lived fad, but a tectonic shift for the future of digital advertising. It's the way of the future, and the responsibility is on business leaders to keep up. Modern marketing professionals looking to adopt influencer marketing for their brands face equally modern challenges. Like finding the right talent, tracking and measuring results and quantifying how this new marketing opportunity aligns with the overall strategy. Influencer Marketing for Brands is the field guide for the digital age. Afte...

Leadership
  • Language: en
  • Pages: 166

Leadership

Beekun and Badawi, both professors of management and strategy, have written this primer on leadership integrating contemporary business techniques with traditional Islamic knowledge. The leadership paradigm is changing, and a leadership model based on ethical principles is finally emerging-a position that Islam has taken from the start. The synthesis of the authors results in a highly practical and inspiring manual for developing leadership skills.

EBOOK: Services Marketing: Integrating Customer Focus Across the Firm
  • Language: en
  • Pages: 558

EBOOK: Services Marketing: Integrating Customer Focus Across the Firm

  • Type: Book
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  • Published: 2016-01-16
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  • Publisher: McGraw Hill

European economies are now dominated by services, and virtually all companies view service as critical to retaining their customers today and in the future. In its third European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive gaps model at the center of this approach. Drawing on the most recent research and using up-to-date and topical examples, the book focuses on the development of customer relationships through quality service, out lining the core concepts and theories in services marketing today. New and updated material in this new edition include: · - New content on the role of digital marketing and social media has been added throughout to reflect the latest developments in this dynamic field · - Increased coverage of Service dominant logic regarding the creation of value and the understanding of customer relationships · - New examples and case studies added from global and innovative companies including AirBnB, IKEA, Disneyland, Scandinavia Airlines, and Skyscanner

Entrepreneurial Orientation
  • Language: en
  • Pages: 284

Entrepreneurial Orientation

In a world defined by increasing uncertainty and complexity, understanding the concept of Entrepreneurial Orientation (EO) is of critical importance. This volume convenes some of the world’s leading experts on EO to provide readers with an overview of the current state of EO research and set a compelling agenda for its future.

Workplace Moods and Emotions
  • Language: en
  • Pages: 58

Workplace Moods and Emotions

  • Type: Book
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  • Published: 2014-01-23
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  • Publisher: CreateSpace

The review article in this short book examines the nature, causes and consequences of affect at work. It focuses on two major categories of affect: moods and discrete emotions. The review is aimed at readers with an interest in affect and well-being at work, including researchers, practitioners, lecturers, and students of organizational and occupational psychology. Topics covered include: the nature of momentary affect; why it is important to study fluctuations in affect; major theories and methods that facilitate research on affect in the workplace; empirical evidence concerning the characteristics of the worker and work environment that cause mood; the consequences of mood for workers; the causes and consequences of discrete emotions at work (e.g., anger and envy); and future research challenges.

Managing Customer Experience and Relationships
  • Language: en
  • Pages: 517

Managing Customer Experience and Relationships

Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different customers differently." This latest edition adds new material including: How to manage the mass-customization principles that drive digit...

EBK: Services Marketing: Integrating Customer Service Across the Firm 4e
  • Language: en
  • Pages: 539

EBK: Services Marketing: Integrating Customer Service Across the Firm 4e

  • Type: Book
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  • Published: 2020-10-07
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  • Publisher: McGraw Hill

Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success. In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-todate and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today. New and upd...

Animal Testing
  • Language: en
  • Pages: 67

Animal Testing

Because of the biological similarities between many animals and humans, scientists can learn about diseases, and find out how humans might react to medicines, cosmetics, chemicals, and other products by testing them on animals first. According to the Humane Society of the United States, more than twenty-five million animals are used in research, testing, and education each year. Readers learn about the various philosophies on animal testing, what tests are used, and how they are performed. The book presents the pros and cons of animal testing and some of the alternative methods to animal testing that scientists are developing today.

Customer Satisfaction in Industrial Markets
  • Language: en

Customer Satisfaction in Industrial Markets

  • Type: Book
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  • Published: 1999
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  • Publisher: Unknown

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