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Cracked it!
Solving complex problems and selling their solutions is critical for personal and organizational success. For most of us, however, it doesn’t come naturally and we haven’t been taught how to do it well. Research shows a host of pitfalls trips us up when we try: We’re quick to believe we understand a situation and jump to a flawed solution. We seek to confirm our hypotheses and ignore conflicting evidence. We view challenges incompletely through the frameworks we know instead of with a fresh pair of eyes. And when we communicate our recommendations, we forget our reasoning isn’t obvious to our audience. How can we do it better? In Cracked It!, seasoned strategy professors and consulta...
Noise
THE INTERNATIONAL BESTSELLER ‘A monumental, gripping book ... Outstanding’ SUNDAY TIMES
You're About to Make a Terrible Mistake!
'A masterful introduction to the state of the art in managerial decision-making. Surprisingly, it is also a pleasure to read' – Daniel Kahneman, author of Thinking, Fast and Slow A lively, research-based tour of nine common decision-making traps – and practical tools for avoiding them – from a professor of strategic thinking We make decisions all the time. It's so natural that we hardly stop to think about it. Yet even the smartest and most experienced among us make frequent and predictable errors. So, what makes a good decision? Should we trust our intuitions, and if so, when? How can we avoid being tripped up by cognitive biases when we are not even aware of them? You're About to Make a Terrible Mistake! offers clear and practical advice that distils the latest developments in behavioural economics and cognitive psychology into actionable tools for making clever, effective decisions in business and beyond.
Organizational Risk Management
“Dr. Redinger provides a framework for dealing with integrated risk as well as the processes and tools to help and guide your successful strategy. If risk management is important to you, then I would recommend this book.” —Malcolm Staves, Global Vice President Health & Safety, L’Oréal “Dr. Redinger’s framing within a risk management context provides a vital contribution to public policy and organizational governance now and in the future. The book’s Risk Matrix is a brilliant effort in evolving how we can see and work with the diversity of impact-dependency pathways between an organization, and human, social, and natural capitals. A must-read for the risk professionals ready t...
Lean Empowerment and Respect for People
There are two pillars of a Lean Management System: Continuous Improvement and Respect for People. Most books about Lean Production have focused overwhelmingly on Continuous Improvement and fail to treat Respect for People as an equal pillar. It is overlooked or understated, resulting not in a Lean house, but in a lean-to structure. It is our responsibility to level out the structure once again. The study of people is messy and exciting. It demands that we explore multiple interdisciplinary studies, including psychology, sociology, philosophy, and even theology. This book runs a parallel course with Lean Production but has a different goal. Instead of production, efficiency, and financial gai...
Strategic Market Management
Suitable for all business students studying strategy and marketing courses in the UK and in Europe, this text also looks at important issues such as the financial aspects of marketing.
Bending the Law of Unintended Consequences
This title provides managers, executives and other professionals with an innovative method for critical decision-making. The book explains the reasons for decision failures using the Law of Unintended Consequences. This account draws on the work of sociologist Robert K. Merton, psychologists Amos Tversky and Daniel Kahneman, and economist Herbert Simon to identify two primary causes: cognitive biases and bounded rationality. It introduces an innovative method for “test driving” decisions that addresses both causes by combining scenario planning and “what-if” simulations. This method enables professionals to learn safely from virtual mistakes rather than real ones. It also provides four sample test drives of realistic critical decisions as well as two instructional videos to illustrate this new method. This book provides leaders and their support teams with important new tools for analyzing and refining complex decisions that are critical to organizational well-being and survival.
When Teams Work
Discover the secrets to high performing teams from the success stories of sport, military and restaurants – and what to do if your team isn’t working. Teams are everywhere: At work we are part of many different teams: the department team, the sales team, the planning team and the project team. At play we join the football team, the netball team, the swimming team, the bridge team and the dance team. Socially we support teams, watch teams and are served by teams in restaurants, hotels, shops and at events. But how much do we really know about them, what makes a successful team and why do teams fail? Effective teamworking is a perennial issue – there are so many difficulties and traps. W...
The Gift of Small
Most churches in the US are small-membership congregations. As Allen T. Stanton notes, most church leadership resources focus on membership growth as a central, guiding paradigm for the work of the church. The assumption is that membership growth is a natural outcome of a healthy congregation and successful ministry. However, Stanton argues that this assumption fails to engage theologically with the vocational gifts that small-membership churches offer. This oversight fuels the perception that small congregations are failing in their ministries or lack vitality.?Instead, The Gift of Small argues that small-membership congregations are well positioned for the faithful, effective work of the c...
Beyond Performance Management
There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance. But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they’re misused by most organizations. For example, executives buy and implement a tool without first asking, “What problem are we trying to solve?” And they use tools to command and control frontline teams, not empower them—a serious and costly mistake. In this emin...
