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Return of Compassion to Healthcare
While advances in medical science and disease treatments are always welcome, real transformation of healthcare requires us to focus on whole persons, not just maladies. Our responsibilities to ill people, and frail elders, including those with dementia, are not merely obligations, but also response-abilities. Beyond relieving suffering and meeting their basic biological needs, we can nurture each individual as a whole person and promote his or her wellbeing. The benefits are tangible and mutual. Helping professionals are rewarded through the deep and meaningful connections they form with the remarkable people they serve. In Return of Compassion to Healthcare the Tellis-Nayaks offer blueprint...
The Challenge to Change
There is constant pressure on hospitals to improve health care delivery and increase cost effectiveness. New initiatives are the order of the day in the dramatically different health care systems of the United States and Great Britain. Often, as we know all too well, these efforts are not successful. In The Challenge to Change, Rebecca Kolins Givan analyzes the successes and failures of efforts to improve hospitals and explains what factors make it likely that the implementation of reforms will rewarded by positive transformation in a particular institution’s day-to-day operation. Givan’s in-depth qualitative case studies of both top-down initiatives and changes first suggested by staff ...
Bedside Manners
In recent years, there has been growing awareness of the need for interprofessional cooperation in healthcare. Countless studies have shown that genuine teamwork and team intelligence are critical to patient safety. Poor communication among health care personnel is a major factor in hospital errors, even more so than the level of staff competence and experience. This is why many schools for health professionals and major health care employers now promote interprofessional education and cooperation. Bedside Manners is a play about workplace relations among physicians, nurses, others who work in health care, and patients—and how their interaction affects the quality of patient care, for bett...
Confessions of a Wall Street Insider, a Zen Approach to Making a Fortune from the Coming Global Economic Crisis
In August of 2007, when global stock markets plunged and gold headed to a low of $660 an ounce, many investment experts warned of an imminent drop in the price of gold to $500 an ounce. Instead, J.S. Kim told his clients to buy gold and predicted a month later that gold would reach $850 an ounce by the end of 2007. Gold hit $850 an ounce on January 3, 2007. On November 16,2007, as Wall Street firms advised their clients to "buy the dips", J.S. boldly stated, "Use rallies like the one last Wednesday where the Dow piled on 300+ points in one session to sell out if for some reason you are still heavily invested in U.S. stocks" and predicted that triple-digit losses in the Dow would soon become "commonplace." By the second week of January, the DJIA and the Nikkei 225 had both plunged more than 1,000 points while stock markets in Korea, Hong Kong, and Europe also plummeted. Learn why you shouldn't listen to the investment industry...ever. And discover how to build a fortune from the coming global economic crisis.
First, Do Less Harm
Each year, hospital-acquired infections, prescribing and treatment errors, lost documents and test reports, communication failures, and other problems have caused thousands of deaths in the United States, added millions of days to patients' hospital stays, and cost Americans tens of billions of dollars. Despite (and sometimes because of) new medical information technology and numerous well-intentioned initiatives to address these problems, threats to patient safety remain, and in some areas are on the rise. In First, Do Less Harm, twelve health care professionals and researchers plus two former patients look at patient safety from a variety of perspectives, finding many of the proposed solut...
Successful Nurse Communication Revised Reprint
What will you do… if colleagues covertly or overtly break protocols? if you need to give constructive feedback? if need to ask for help from these colleagues or seek alternative teachers? if you need to take the necessary time to follow protocols, but more experienced colleagues do not follow them or support you in your efforts? Explore all of the critical ways your ability to communicate successfully can positively impact not only nurse-client, nurse-family, and colleague-colleague relationships, but also your ability to make the work environment less stressful and to manage professional and personal challenges, even in a world still reeling from the impact of the pandemic. Step by step, ...
Beyond the Checklist
The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM...
