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The cover design says it all: at first glance you see the world turned upside-down in a threatening stormy landscape, but on viewing the whole picture you see blue skies and, underlying the chaos, a new, exciting digital world. But how do we get from here to there? How do we achieve this transformation? That’s where the idea of ‘retooling’ comes in. The focus of The Age of Abnormal is very much on the practical – skills, training, action plans. It’s divided into three parts: how the virus has impacted us; the fundamentals of change; and the specific steps we need to take to thrive in the new world. A key message of the book is that the virus hasn’t changed absolutely everything b...
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