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Firm Competitive Advantage Through Relationship Management
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Europe in the International Order
European identity - European decline - European power - Rise of Europe - Rise of the Rest - Europe and geopolitics - European Security - Global Europe - Reunification of Europe - European powers - Europe and Russia - Europe and Middle East - EU vs US - Cold War - Roots of Europe - European federation
Jewish Identity in Western Pop Culture
This book looks at the post-Holocaust experience with emphasis on aspects of its impact on popular culture.
Russia’s Military Modernisation: An Assessment
This new IISS Strategic Dossier examines the recent development of Moscow’s armed forces and military capabilities. It analyses the aspirations underpinning Russia’s military reform programme and its successes as well as its failures. The book also provides insights into Russia’s operational use of its armed forces, including in the intervention in Syria, the goals and results of recent state armament programmes, and the trajectory of future developments. This full-colour volume includes more than 50 graphics, maps and charts and over 70 images, and contains chapters on: Russia's armed forces since the end of the Cold War Strategic forces Ground forces Naval forces Aerospace forces Russia’s approach to military decision-making and joint operations Economics and industry At a time when Russia’s relations with many of its neighbours are increasingly strained, and amid renewed concern about the risk of an armed clash, this dossier is essential reading for understanding the state,capabilities and future of Russia’s armed forces.
The Semiotics of X
The X figure is ubiquitous in contemporary culture, but attempts to explain our fixation with X are rare. This book argues that the origins and meanings of X go far beyond alphabets and archetypes to remembered feelings of body movements - movements best typified in the performance of “spread-eagle” as a posture or gesture. These body memories are then projected onto other patterns and dynamics to help us make sense of the world. The argument is accomplished using a blend of insights from linguistic anthropology, cognitive linguistics, rhetoric culture and process semiotics to bring together revealing clues from languages, cultures and thinkers around the world. Chief among the uses and ...
Discourse, Politics and Media in Contemporary China
After three and a half decades of economic reforms, radical changes have occurred in all aspects of life in China. In an authoritarian society, these changes are mediated significantly through the power of language, carefully controlled by the political elites. Discourse, as a way of speaking and doing things, has become an indispensable instrument for the authority to manage a fluid, increasingly fragmented, but highly dynamic and yet fragile society. Written by an international team of leading scholars, this volume examines socio-political transformations of contemporary Chinese society through a systematic account, analysis and assessment of its salient discourses and their production, circulation, negotiation, and consequences. In particular, the volume focuses on the interplay of politics and media. The book’s intended readership is academics and students of Chinese studies, language and discourse, and media and communication studies.
Monster of the Twentieth Century
Includes the first English translation of Kotoku Shusui's Imperialism by Robert Thomas Tierney.
