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Dalam dunia bisnis yang semakin kompetitif, relationship marketing adalah kunci untuk meraih kesuksesan jangka panjang. Buku ini menawarkan panduan praktis untuk memahami dan menerapkan prinsip-prinsip relationship marketing secara efektif. Pendahuluan membahas dasar-dasar relationship marketing dan relevansinya dalam bisnis modern. Customer is the King menekankan pentingnya memfokuskan strategi pada kebutuhan dan kepuasan pelanggan. Loyalitas Pelanggan mengupas cara membangun dan mempertahankan loyalitas pelanggan melalui program-program yang efektif. Komunikasi Efektif memberikan strategi untuk berkomunikasi dengan pelanggan secara jelas dan bernilai. Pengalaman Pelanggan menjelaskan cara ...
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IRTM 2023 We live in an inter-connected world. In the era of Industry 5.0, technology is getting embedded more and more in the way ‘we learn, live, work and play’. This progression is accelerating at a pace never seen before. Inter disciplinary and collaborative research across disciplines within the Technology domain and Management domain, and across the Technology — Management interface is opening up exciting new possibilities for solving problems whose solutions are beyond the scope of a single discipline, domain or practice, and helping to create a brave, new world. We are living in an incredible time of change. Our effort to hold such an interdisciplinary conference, in the virtua...
This is an open access book. Still related to the big theme of reinforcement the SDG’s at the previous conference, we try to invite academics and researchers in the world to participate in the 3rd Borobudur International Symposium 2021 (3rd BIS 2021). As we know, The COVID-19 pandemic and its impact on all 17 SDGs have demonstrated that what began as a health catastrophe swiftly transformed into a human and socioeconomic crisis. In September 2019, the UN Secretary-General urged all sectors of society to mobilize for a decade of action on three fronts: global action to ensure increased leadership, increased resources, and smarter solutions for the Sustainable Development Goals; local action...
Dewasa ini pengetahuan dan penelitian Ilmu Kedokteran Regeneratif (Regenerative Medicine) yang meliputi terapi sel punca (cells based therapy) dan rekayasa jaringan (tissue engineering) telah berjalan sangat pesat, banyak temuan baru yang telah dihasilkan. Penelitian in vitro di laboratorium dilanjutkan penelitian pada model hewan coba dan sekarang sudah banyak penelitian dilakukan pada manusia dengan berbagai penyakit. Penelitian-penelitian akan membawa terapi sel punca dan rekayasa jaringan kepada penggunaan sebagai standar untuk penyakit-penyakit yang belum bisa disembuhkan dengan metode terapi saat ini. Buku ini disusun berdasarkan pengalaman penulis sebagai peneliti sel punca sejak tahu...
Echinoderms and prochordates occupy a key position in vertebrate evolution. The genomes of sea urchin share 70% homology with humans. Researches on cell cycle in sea urchin and phagocytosis in asteroids have fetched Nobel Prizes. In this context, this book assumes immense importance. Echinoderms are unique, as their symmetry is bilateral in larvae but pentamerous radial in adults. The latter has eliminated the development of an anterior head and bilateral appendages. Further, the obligate need to face the substratum for locomotion and acquisition of food has eliminated their planktonic and nektonic existence. Egg size, a decisive factor in recruitment, increases with decreasing depths up to ...
Advances in Marine Biology was first published in 1963. Now edited by A.J. Southward (Marine Biological Association, UK), P.A. Tyler (Southampton Oceanography Association, UK), C.M. Young (Harbor Branch Oceanographic Institution, USA) and L.A. Fuiman (University of Texas, USA), the serial publishes in-depth and up-to-date reviews on a wide range of topics which will appeal to postgraduates and researchers in marine biology, fisheries science, ecology, zoology, oceanography. Eclectic volumes in the series are supplemented by thematic volumes on such topics as The Biology of Calanoid Copepods. - Rated "Number 1" in the highly competitive category of Marine and Freshwater Biology by ISI in the 2000 ISI journals citation report - Maintains an Impact Factor of 3.37, the highest in the field - Series features over 35 years of coverage of research
This book investigates how various scientific communities – e.g. legal scientists, political scientists, sociologists, mathematicians, and computer scientists – study law and public policies, which are portrayed here as complex systems. Today, research on law and public policies is rapidly developing at the international level, relying heavily on modeling that employs innovative methods for concrete implementation. Among the subject matter discussed, law as a network of evolving and interactive norms is now a prominent sphere of study. Similarly, public policies are now a topic in their own right, as policy can no longer be examined as a linear process; rather, its study should reflect the complexity of the networks of actors, norms and resources involved, as well as the uncertainty or weak predictability of their direct or indirect impacts. The book is divided into three maain parts: complexity faced by jurists, complexity in action and public policies, and complexity and networks. The main themes examined concern codification, governance, climate change, normative networks, health, water management, use-related conflicts, legal regime conflicts, and the use of indicators.
International Seminar on Social Science, Humanities and Education (ISSHE) is motivated by efforts to increase the quality of research and respond to the development of studies related to social science, humanities and education fields. This seminar aims: (1) to bring together all scientists, researchers, practitioners, and lecturers, (2) to share and discuss theoretical and practical knowledge about social science, humanities and education fields. The conference was held virtually by using Zoom on November, 25th 2020. The host of the conference was the Faculty of Cultural Sciences of Universitas Haluoleo, Kendari, Indonesia in collaboration with Graduate Program of Linguistics Universitas Wa...