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The Shopping Revolution, Updated and Expanded Edition
The retail industry was in the midst of unparalleled disruption. Then came COVID-19. In an updated and expanded edition of The Shopping Revolution, Wharton professor Barbara Kahn examines the companies that have been most successful during a tsunami of change in the industry. She offers fresh insights into what we can learn from them.
Retail milestones
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Shopping
We spend more time shopping than doing anything else, after sleep and work. So why is it not taken more seriously? The answer: we take shopping for granted. Indeed, culture can only ‘work’ by being taken for granted. This paradox – that what is most familiar, like shopping, is also the hardest to ‘see’ analytically – provides the starting point for this compelling examination of the many dimensions of the shopping experience. Shopping enables readers to realize the significance of their shopping memories and milestones, how the rhythm of the day or week revolves as much around shop opening hours as working hours or bus times, and why Mayor Giuliani was right after 9/11 to tell Am...
The Evolution of Retail Systems, C. 1800-1914
It is now recognized that retail systems are crucially important in the development of mature economics. This is a comparative study of how European and North American societies evolved differing retail and distribution systems. It considers historical and geographical variations through a discussion of socio-economic and political factors. It features a closely-matched comparative approach and a comprehensive approach using both historical and geographical methods.
Remarkable Retail
Physical retail isn’t dead—but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to thrive in an increasingly volatile and uncertain future. Digital technology has profoundly altered the competitive landscape for retailers. In Remarkable Retail, industry thought leader Steve Dennis argues that in a world of nearly infinite choice, where the lines between digital and physical are increasingly blurred, even being very good is no longer good enough. To win and keep customers today, retailers must be nothing short of remarkable. In most retail categories, digital channels are often central to the consumer’s journey, but that doesn’t mean people...
