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The Myth of the Paperless Office
An examination of why paper continues to fill our offices and a proposal for better coordination of the paper and digital worlds. Over the past thirty years, many people have proclaimed the imminent arrival of the paperless office. Yet even the World Wide Web, which allows almost any computer to read and display another computer's documents, has increased the amount of printing done. The use of e-mail in an organization causes an average 40 percent increase in paper consumption. In The Myth of the Paperless Office, Abigail Sellen and Richard Harper use the study of paper as a way to understand the work that people do and the reasons they do it the way they do. Using the tools of ethnography ...
Inside the IMF
In this book, Richard Harper uses the International Monetary Fund as a case study to show how thinking differently about IT systems can dramatically improve the manageability and accessibility of documents in organisations. The systems he considers uses search and retrieval applications, the use of hypertext documents and shared database applications like Lotus Notes.
Air Force Register
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The Boston Directory
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Texture
Why we complain about communication overload even as we seek new ways to communicate.
Cooperative Work and Coordinative Practices
Information technology has been used in organisational settings and for organisational purposes such as accounting, for a half century, but IT is now increasingly being used for the purposes of mediating and regulating complex activities in which multiple professional users are involved, such as in factories, hospitals, architectural offices, and so on. The economic importance of such coordination systems is enormous but their design often inadequate. The problem is that our understanding of the coordinative practices for which these systems are developed is deficient, leaving systems developers and software engineers to base their designs on commonsensical requirements analyses. The research reflected in this book addresses these very problems. It is a collection of articles which establish a conceptual foundation for the research area of Computer-Supported Cooperative Work.
Proceedings of the Fifth European Conference on Computer Supported Cooperative Work
The emergence of network facilities and the increased availability of personal computer systems over the last decade has seen the development of interest in the use of computers to support cooperative work. This volume presents the proceedings of the fifth European conference on Computer Supported Cooperative Work (CSCW). This is a multidisciplinary area which embraces both the development of new technologies and an understanding of the relationship between technology and society. This volume contains a collection of papers that encompass activities in the field. It includes papers addressing distribute virtual environments, the use of the Internet, studies of work and emerging models, theor...
Air Force Register
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