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Autism
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Peace Watch
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Chinese Negotiating Behavior
After two decades of hostile confrontation, China and the United States initiated negotiations in the early 1970s to normalize relations. Senior officials of the Nixon, Ford, Carter, and Reagan administrations had little experience dealing with the Chinese, but they soon learned that their counterparts from the People's Republic were skilled negotiators. This study of Chinese negotiating behavior explores the ways senior officials of the PRC--Mao Zedong, Zhou Enlai, Deng Xiaoping, and others--managed these high-level political negotiations with their new American "old friends." It follows the negotiating process step by step, and concludes with guidelines for dealing with Chinese officials. Originally written for the RAND Corporation, this study was classified because it drew on the official negotiating record. It was subsequently declassified, and RAND published the study in 1995. For this edition, Solomon has added a new introduction, and Chas Freeman has written an interpretive essay describing the ways in which Chinese negotiating behavior has, and has not, changed since the original study. The bibiliography has been updated as well.
The Art of Client Service
A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
The Nature of Revolution
Analyzes stages of various national and social revolutions from the 17th through the 20th centuries.
Guide to Specialists
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Secrecy in US Foreign Policy
Secrecy in US Foreign Policy examines the pursuit of strict secrecy by President Nixon and his National Security Advisor Kissinger in foreign policy decision making in relation to the US rapprochement with China. Moreover it sheds new light on the complexity and dynamism of the evolution of China initiatives and demonstrates the many policy options and perspectives among US officials. Dr Komine focuses on three major elements of the rapprochement: "
Washington Diplomacy
60+ interviews from the Washington Diplomat give insights into the forces intersecting and reflecting in the world today.
