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The Essential Online Solution
With big-box stores dominating today’s business landscape, small business owners are facing serious challenges. But there is a way to level the playing field and win—and The Essential Online Solution will show you how. Written by industry experts, this book outlines a five-step formula that will allow you to harness the power of the online world and improve your company’s bottom line.
Retail Business Kit For Dummies
Whether you’re a novice or a seasoned retail entrepreneur, Retail Business Kit For Dummies shows you how to start and run your business in today’s retail marketplace—from your original dream and the day-to-day operation to establishing a connection with customers and increasing your sales, both on the Web and at a brick-and-mortar shop. In this practical, how-to guide, retail expert Rick Segel shares his expertise and reveals what it takes to be successful. You’ll get a handle of the basics of launching and growing your business, from writing a business plan and finding a great location to hiring and keeping great staff. Find out how to meet and exceed customer expectations, create a...
Transforming Learning
Many authors have researched the connection between humor and education but as E .B. White said: “Analyzing humor is like dissecting a frog. Few people are interested and the frog dies of it. However, Dr. Peter Jonas takes a broad and practical approach examining the connection between humor and learning. The book uses a meta-analysis and meta-synthesis to identify nine areas where humor significantly improves various aspects of the learning environment. This book provides practical examples, as well as research on how much of an effect (effect size) humor has on Leadership, Learning, Stress reduction, Job Satisfaction, Relationships, Creativity, Culture, Communication, and Engagement. Humor needs to be taken seriously, because when you get people laughing you can transform learning.
Creating Customer Love
If belief leads to trust, and trust leads to customer loyalty, then consider this one of the most practical handbooks on how to start a love affair with your customers. To Dave Ratner, an independent retailer for over thirty years, it's always been about creating unshakeable relationships with his customers. It's a path that has helped him, and other independents like him, beat the big box retailers. Even the U.S. Congress has called upon Dave to share his retail insights and advice. His story has been covered by the Wall Street Journal, The Associated Press, and CNN. Dave is a sought-after motivational speaker because of his humor and common-sense approach to business and customer relations. If ever there was a down-to-earth roadmap for business success that you could start implementing today, this is it.
Yearbook of Experts, Authorities & Spokespersons - 2011 Editon
Yearbook of Experts is America's favorite newsroom resource -- requests by tens of thousands of journalists.
Having the Time of Your Life
The big questions come to us at different times. Whether just starting college, about to have a first child, or considering a new house or job, at some point we’ve all asked, “Why am I here? What is life? What am I doing?” In Having the Time of Your Life, Allen Klein helps us come to terms with these questions and have a few laughs long the way. He has collected 500 inspiring and uplifting quotations on the endlessly fascinating subject of life itself. From Lily Tomlin to Abraham Lincoln, the people quoted in this book have perspective to offer everyone, no matter which of life’s many roads they may be traversing. Don’t let the heavy questions weigh you down! With selections covering topics ranging from finding forgiveness to making music, this book offers a healthy dose of the motivation and levity we all need.
Selling
National sales expert Don Saracen creator of "the People Proposition Process" provides 49 proven Tips to Out Sell the Competition for the New Economy. This professional sales how-to book gives you the reader, real world examples, stories and ideas that will accelerate the sales process and land you more new business! Learn how to professionally Connect, Communicate and Collaborate in today's rapid paced world.
