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The Telco Churn Management Handbook
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.
The Telco Revenue Assurance Handbook
A comprehensive guide to the setup, execution and management of the Revenue Assurance function within telecommunications companies.This book provides readers with information about how to use new technologies and revolutionary new approaches to help make revenue assurance faster, better, easier and more efficient than ever before possible. A must read for any serious telecommunications revenue assurance, billing audit or other financial telco manager.
Data Warehousing and Data Mining for Telecommunications
This comprehensive guide is the first to provide practical, step-by-step directions for designing and delivering data warehousing and mining applications -- specifically in a telecommunications environment.
The Data Warehousing Handbook
Mattison explains what data warehouses are and how they work, key concepts of business reengineering, client/server technology, systems architecture, OLAP, DSS, and much more.
Web Warehousing and Knowledge Management
This text explains the applications, architecture, and implementation issues of Web data warehousing. The book also features the tools that people use to find patterns within a database stored to the Internet which can be shared with suppliers.
The Revenue Assurance Standards - Release 2009 Paperback
The long awaited guide to the practice of modern telco revenue assurance. Ratified by the GRAPA membership and available to the public for the first time. Learn what revenue assurance is, how it is practiced and how to make it more effective.
Building the Agile Database
Is fast development the enemy of good development? Not necessarily. Agile development requires that databases are designed and built quickly enough to meet fast-based delivery schedules — but in a way that also delivers maximum business value and reuse. How can these requirements both be satisfied? This book, suitable for practitioners at all levels, will explain how to design and build enterprise-quality high-value databases within the constraints of an Agile project. Starting with an overview of the business case for good data management practices, the book defines the various stakeholder groups involved in the software development process, explains the economics of software development ...
Data Warehousing
Rapid access to information is a prime requirement in any organization that wants to have a competitive edge in today's fast changing markets. How to retrieve information? How to capture data? How to format it? The answer lies in Data Warehousing. This HOTT Guide will give you access to all the essential information about the newest data storehouse: through articles by expert trendwachters on strategic considerations, how-to reports defining the various ways to extract the data needed for critical business decisions, technical papers clarifying technologies and tools, business cases and key concepts that will provide the reader with a comprehensive overview of a business solution that is already indispensable.
Filtering the Web to Feed Data Warehouses
Information is a key factor in business today, and data warehousing has become a major activity in the development and management of information systems to support the proper flow of information. Unfortunately, the majority of information systems are based on structured information stored in organizational databases, which means that the company is isolated from the business environment by concentrating on their internal data sources only. It is therefore vital that organizations take advantage of external business information, which can be retrieved from Internet services and mechanically organized within the existing information structures. Such a continuously extending integrated collecti...
