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Computer Telephone Integration
Learn how CTI works and how you can make it work for your company. Using real-life examples, this book shows how computer-supported telephony applied to call centers has already given many companies a significant edge over their competitors. The author analyzes the benefits CTI can bring to your organization such as increased quality of customer service and resulting customer satisfaction, dramatic cost savings and increased revenue, an enhanced corporate image, and employee job satisfaction through convenience and system efficiency.
Lost Youth
None
Bursting Bubbles
In Bursting Bubbles, Robert Walters takes us on a journey to visit Champagne's great growers. Along the way, he reveals a secret history of Champagne and dispels many of the myths that still persist about this celebrated wine style. Controversial and ground breaking, Bursting Bubbles will change the way you think about Champagne.
Beginning Power BI
Analyze your company’s data quickly and easily using Microsoft’s latest tools. You will learn to build scalable and robust data models to work from, clean and combine different data sources effectively, and create compelling visualizations and share them with your colleagues. Author Dan Clark takes you through each topic using step-by-step activities and plenty of screen shots to help familiarize you with the tools. This second edition includes new material on advanced uses of Power Query, along with the latest user guidance on the evolving Power BI platform. Beginning Power BI is your hands-on guide to quick, reliable, and valuable data insight. What You'll Learn Simplify data discovery, association, and cleansing Build solid analytical data models Create robust interactive data presentations Combine analytical and geographic data in map-based visualizations Publish and share dashboards and reports Who This Book Is For Business analysts, database administrators, developers, and other professionals looking to better understand and communicate with data
Beginning Microsoft Power BI
Analyze company data quickly and easily using Microsoft’s powerful data tools. Learn to build scalable and robust data models, clean and combine different data sources effectively, and create compelling and professional visuals. Beginning Power BI is a hands-on, activity-based guide that takes you through the process of analyzing your data using the tools that that encompass the core of Microsoft’s self-service BI offering. Starting with Power Query, you will learn how to get data from a variety of sources, and see just how easy it is to clean and shape the data prior to importing it into a data model. Using Power BI tabular and the Data Analysis Expressions (DAX), you will learn to crea...
Pro SQL Server 2005
* First book to provide comprehensive, deeply practical coverage on all major new SS2005 features. • Lead author (Tom Rizzo) is a key member of the SQL Server team at Microsoft and a respected author and blogger. • Gets the DBA and developer up and running with SS2005 in the fastest possible time. • The facts, not the evangelism.
Notes and Gleanings
None
The Gentleman's Magazine
Contains opinions and comment on other currently published newspapers and magazines, a selection of poetry, essays, historical events, voyages, news (foreign and domestic) including news of North America, a register of the month's new publications, a calendar of forthcoming trade fairs, a summary of monthly events, vital statistics (births, deaths, marriages), preferments, commodity prices. Samuel Johnson contributed parliamentary reports as "Debates of the Senate of Magna Lilliputia."
Taking Stock
Can love really happen later in life? Penny White was doing just fine as a cashier in the small town of Bucksville, New Hampshire. She had three cats and an apartment to herself. So what if she was in her mid-thirties and had yet to have a serious boyfriend? So what if she’d never left her tiny little town? She was happy in her sheltered life, or at least she was pretending to be. Everything was just the way she liked it, until a reporter from The Sunset Journal waltzed into her life, turning her predictable world upside down. What did this man want from her and was it something she was willing to give him? It’s time for Penny to stop and take stock of what it is she really wants.
