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The Challenge of Facework
This book addresses the cross-cultural variations in the conceptions of face and facework from a multidisciplinary communication perspective. Facework represents one of the most important theoretical concepts available to us in contemporary communication literature as it encompasses a dynamic network of cross-cultural, social cognitive, affective, interpersonal, interactional, and identity issues. The book serves a dual purpose: to raise issues and to extend some of the current ideas in face and facework research in the cross-cultural and interpersonal communication settings, and to illuminate some specific directions for future research into the face and facework management process. Face and facework are presented in conjunction with phenomena such as politeness, request interaction, embarrassment, conflict, business negotiation, and international diplomacy.
Making Better Social Worlds
Do you despair about the divisiveness, the hatred, and the lack of compassion in our social world? Are you looking for a better way to manage the complexities and demands of 21st century social life? Well, this book offers just such a way. Following the adage of Einstein, that you cannot solve problems with the mindset that created it, you are introduced to a new way of thinking and acting that opens up possibilities for a more hopeful future than the one we currently face. The new mindset presumes that we create our social worlds in communication, that our relationships with people matter deeply to the quality of our lives and that living with difference enriches us. The authors draw on the...
Visual Information For Everyday Use
Creating graphical communication for public use represents both a large industry and a fertile area for thoughtful and innovative research and development. In this collection some of the world's figures within the interdisciplinary field of public graphics have been brought together to share their wisdom and present a look at this exciting world. This text is divided into a number of sections representing the rich diversity of concerns embraced by visual information designers. The first section is devoted to these foundational issues before moving on to particular domains of interest within public graphics: user instructions; warnings; forms; tables and graphs; maps and plans; way-finding information; and graphic symbols. This book is designed as a companion for anyone concerned with visual information design, particularly in the context of everyday use. Contributions are included from ergonomists, psychologists, commercial designers and health and safety professionals. The audience reflects these contributions and is pitched at a level which allows it to provide both practical guidelines and a rigorous academic understanding of the field.
Understanding Face-to-face Interaction
Challenging current work in communication and social psychology that assumes face-to-face interaction can be adequately understood without attending to discourse expression, this volume examines how people's goals, concerns, and intentions can be related to discourse expression. The text discusses discourse-goal linkages in specific face-to-face encounters such as courtroom exchanges, marital counseling, and intellectual discussions, as well as in more general theoretical dilemmas. Because it poses a new set of questions about social actors' motivations and pre-interactional goals, this volume offers a new direction for discourse study -- one that seriously considers the thinking and strategy involved in human communication.
About Face
"For Thais, face is a fact," writes Flanders. However, "whether in theology, evangelism, or issues involving sin, salvation, or atonement, Thai Christians and missionaries alike seem either uninterested in or possibly incapable of addressing issues related to face. This glaring incongruity between the value of face for Thais and the lack of intentional engagement within the Thai Christian community is deeply troubling."Surely, such a lack of careful attention to face is a dangerous posture. Uncritical views of face, furtively attaching to the theology of the Thai church, are potentially detrimental for its life and mission. Such seems to be an unavoidable situation without proper attention t...
Dissent and the Failure of Leadership
This timely collection of original papers explores the vital but largely unrecognized connections between leadership and dissent. In an era when leadership failures can mean homelessness and even death for countless flood victims, losses of life savings for employees of bankrupt corporations, civilian deaths and ravaged societies in the Middle East and incalculable suffering among refugees in central Africa, the studies presented here offer analysis and correctives based on new understandings of the dissent leadership relationship. The book examines how dissent is implicated in problems plaguing theory development in leadership studies. Topics explored within this framework include dissent i...
Ecolinguistics Reader
Thirty years ago, a new linguistic paradigm was created when Einar Haugen, for the first time, combined language with ecology. For Haugen, 'the ecology of language' meant the study of the interrelations between languages in the human mind and in the multilingual community. Since then a special branch of linguistics, named ecolinguistics, has developed in which the connection between language and ecology has been established in a variety of ways and by using a multitude of methods and approaches. This reader contains important articles from all the different fields of ecolinguistics - a volume long overdue for a discipline now recognized as a significant contribution to variety within the subject.
Dismantling Racism One On One
Three true stories of interracial conflict show how interpersonal racism can be dismantled when conversational partners co-construct uniquenesses, a powerful process everyone can do. • A stressful conversation between Isabel and the plumber was transformed from racist abuse to “momentarily family.” • Ronald and Jennifer progressed from “violent Black rapist” and “lying white bitch” to friends, co-authors, and collaborating social justice advocates. • After Robin owned up to her white privilege, Angela comfortably connected with her as a colleague. Dismantling Racism One On One provides a mental model and three ways of listening and speaking that can empower readers to rever...
Applied Social Psychology and Organizational Settings
Originally published in 1990, this title presents work that bridges social psychology and organizations. The primary goal is understanding, but that goal has two opposite sides: understanding organizations by bringing to bear the concepts and methods of social psychology (along with other social sciences), and understanding and developing social psychology by confronting it with the phenomena of actual organizational life. As such the authors break down some traditional stereotypical barriers between the academic world and the business world, between theoretical and applied research, between laboratory and field, and between various academic sub-disciplines. The result is a series of challenging forays into new research domains from which provocative ideas and provocative phenomena emerge.
