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This book deals with the fundamentals of specification writing and management. It is useful for anyone concerned with the preparation of standards in a world that is shrinking due to improvement in communication and where many specifications have to hold clarity when translated into other languages.
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
New concepts for gaging, inspection, checking, machine vision, and robotic testing. Includes guidelines for installing complex electronic and computerized systems and a directory of commercially availalbe computer software, as well as distributors' names and addresses. Annotation copyright Book News
Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers
Provides a theoretical foundation as well as practical tools for the analysis of multivariate data, using case studies and MINITAB computer macros to illustrate basic and advanced quality control methods. This work offers an approach to quality control that relies on statistical tolerance regions, and discusses computer graphic analysis highlighting multivariate profile charts.
Aiming to change the paradigms of traditional management strategies, this work attempts to create an improved platform within the total quality management umbrella for supporting the profit motive by offering hands-on instructions for applying the theory of constraints in the manufacturing system. The book provides updated information in each area
Explains how software reliability can be applied to software programs of all sizes, functions and languages, and businesses. This text provides real-life examples from industries such as defence engineering, and finance. It is aimed at software and quality assurance engineers and graduate students.
"Affords an advantageous understanding of contemporary management and total quality systems without excessive employment of advanced mathematics--directing managers in the implementation of the basic quality framework that will lead to improved production and increased profits through sound quality practices. Provides practical applications in a wide variety of industrial, financial, service, and administrative systems and shows how to prepare for quality audits, product meetings, and production discussions. Features 21 new chapters."
An easy-to-read and highly informative book on an extremely important subject.Provides a road map for establishing a system for the identification and elimination of poor-quality costs.Gives management at all levels an important tool for maximization of profit eliminating the concept of optimum operating quality-cost point.
Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.